Homeshop18 — First lured with their offer and then fooled by sending defective product and now not arranging reverse pick up

Address:

Gautam Buddh Nagar, Uttar Pradesh

On 5th October 2013 I placed an order worth Rs 12050, on which I got a discount of 3000 due to their festive offer of 3000 off at the shopping of 12000, to lure innocent people, and then send faulty / defective products and then don't arrange return pickup to get the product changed. My order no at Homeshop18 is[protected], I paid all the amount through my card, so they have the payment and are sending defective products.the product in discussion code is 64242585. I have called them several times that they have said the wrong product and to arrange a reverse pick up, but to no avail, they are saying we don't have reverse pick up arrangements for certain products even if they are damaged or faulty, hence you courier them yourself, I cannot courier the product due to some personal reasons, due to which I fact I had ordered them online... I want everyone to know that Homeshop18 is a bogus site and are frauds, they display something else and send something else, and even defective products and then don't return it never to order from this site and don't get lured into their offers such a festive offer which they have just started... Their customer service is pathetic, the man on the call was so rude as if He doesn't want to listen anything and as if he is the owner of the site! Homeshop18 you have broken my trust and I will pray to God that your site fails badly and you go bankrupt. The ladies and gents luring people on the channel 24/7 find a better job than fooling people, it will do no good to you. If your site can help me in this matter I would be thankful or I will go to a higher level.