HomeShop18 / Fujezone Mobile — UNABLE TO USE MOBILE AND CHARGE DOESNT STAY | |
Dear Sir/Madam: I had ordered Fujizone Mobile from Homeshop18 site. The following are the issues. 1. The battery doesn't stay for even an 1/2 hour without much usage even after complete charging. The alternate battery supplied with this doesn't charge at all. 2. With this mobile, you cannot talk to anyone. The mobile as soon is connected to talk, comes up with a heavy beep noise and then gets disconnected. This has been happening since many days. I had called Homeshop support and they provided me a service number to call, but nobody picked up the phone. Can someone help on this please? I have sent two emails citing this problem today. I wanted to ensure that they either replace me with the device or fix this problem for me. Awaiting a response. Thanks Suresh R Kumar Was this information helpful? | |
 17 Comments | |
Comments
This is a common problem because we send a order by phone and before purchase we did not use it by our self.television ads is different things.
Thanks
Ahsan Ali
Thanks
Ahsan Ali
HomeShop18 / Fujezone Mobile — delay and false commitment of free sunglasses along with the product
Dear Sir,I have purchase one mobile handset of fujizone from homeshop 18.. it cost of rs 4500.. and along with that they have commited to send the mtv sunglasses also ... the maximum time for the same is 7 to 8 working days and more than 20 days has already gone ... i have registered a complain also ,complain no. is 60818325..and always they are commiting me the wrong status..
This is completely a fraud commitment and iam requesting you to take immediate action and asked them to compensate me .......
Thanks n Regards
RahulDubey --[protected]-
emial-id----rahuldubey.[protected]@yahoo.com,rahuldubey.[protected]@gmail.com
HomeShop18 / Fujezone Mobile — not working from first day
Dear sir,I have placed an order:[protected] of fujezone mobile on 10-9-10.and paid through c card.but I got a faulty mobile on 27-9-10 which is not working.i am returening through curier.please send me either perfect set or refund the money.i have informed your customer care also on the same day.a/c74099.
Yours faith fully
Jaswinder singh
[protected]
[protected]
sir
pl courier set back to us for replacement
NAKAMICHI TECHNO P LTD
PLOT 284. LANE 3, WEST END MARG,
SAIDULAJAB
NEW DELHI 110030
pl courier set back to us for replacement
NAKAMICHI TECHNO P LTD
PLOT 284. LANE 3, WEST END MARG,
SAIDULAJAB
NEW DELHI 110030
Hey Rahul try contacting the Home Shop18 customer care no. There is no point to worry as i am sure you will get a solution for your problem...
Hi Jaswinder,
Sorry to hear about your experience. We have escalated your issue to the concerned department. We will get back to you shortly.
Regards,
Homeshop18 Online Support Team
Your feedback is important to us. Keep Posting!
Sorry to hear about your experience. We have escalated your issue to the concerned department. We will get back to you shortly.
Regards,
Homeshop18 Online Support Team
Your feedback is important to us. Keep Posting!
fujezone mobile/homeshop18 — defective set mobile
dear sir,i bought an i phone of fuzezone from hom eshop 18.they have send defective set the order no was[protected].then i gave com plain to them. and you also. they told me to send it back . after one month i got the same set again which is not working.
i paid full amount of 4999 through icici credit card.now they are not giving any response also.
thanking you
jaswinder singh
ph no[protected],[protected]
Hi Jaswinder,
Apologies for the inconvenience caused. We have refunded the value of your order to the card that was used to place the order. Please check your account after 4-5 working days for the refund.
Regards,
Homeshop18 Online Support Team
Your feedback is important to us Keep Posting!
Apologies for the inconvenience caused. We have refunded the value of your order to the card that was used to place the order. Please check your account after 4-5 working days for the refund.
Regards,
Homeshop18 Online Support Team
Your feedback is important to us Keep Posting!
i got the money back
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Hi, I would like to have my monthly bill copy to my mail Address & my mail id-aswani.[protected]@network18online.com & my number is -[protected] Kindly do the needfull. Rgds, Sreedhar.MCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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HomeShop18 / Fujezone Mobile — not delivered after replacement
i have sent mobile for replacement but i havn't received mobile since 12 jan 2010 . My order no is[protected] and a/c code is 74099.please send any suffiecient answer.