Homeshop18 — ITEM non delivery every time

Address:Panipat, Haryana

Dear team,

I have been purchasing from homeshop18 from long time and response was good but from last two three months they are really creating big isues, they give good offers so that people do not go to other sites and book orders with them and then they say that order has been dispatched via some toi courier and eventuallt they say order cancelled, now you tel how is it possible that once a product is dispatched and i have way bill no. a order can be cancelled, same happened with my order no.54934557 for a sweater, they told me that my product is dispatched AWB No: [protected] (IOT) and then i can see my order is cancelled, in a way they are giving fake discounts to personals and not letting them purchase from good sites in discount season...
Anticipating sme quick action against them and request you to please save us customers from such cheaters.

attached screenshot will tell you everything

Warm Regards,
Sachit Nagpal
[protected]@gmail.com
[protected]@yahoo.com
+1 photos
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starcj.com — Non delivery of purchased item

I purchased an item naming Double & Double shoes under item code no.-103915 from starcj.com and made payment online through my credit card on 7Oct.2011, but till 28Nov.2011 the purchased item has not been delivered/shiped to me at my house in Chandigarh. I have approached the customer care umpteen number of times requesting for delivery and also at the companies website, but till date I have not received the purchased item. I do not hope for receipt of the same. The company has not clearly indicated its refund policy at their website.
The company starcj.com has so far not delivered the item purchased, for which this complaint was lodged. I request people to be AWARE of this company.
Dear Sachit,

This is to inform that your order 54934557 was cancelled before the product was shipped out as it was out of stock and the AWB # mentioned is a pre-assigned AWB # for your order which is activated after its shipped.

We regret the inconvenience caused to you and apologies for the same.

We at Homeshop18 are treating the matter closed from our end and there is no liability pending towards Homeshop18

A line of confirmation would be appreciated

Regards,
Home Shop 18
same thing happened with my earlier 5 orders, i[censored] wish i can give u my order id, i[censored] do not have stocks why do you take orders mate..

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