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Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved]  Hometown / Aster Bed — Fitting and replacement of broken parts

Hi,
I bought a aster bed on 10.05.2009 in Home Solutions Retail India Ltd. The bed was delivered and while fitting we found that its stripes were broken and clamps on the legs of the bed are missing. Even after repeat requests no one turned up to replace that and we are unable to use the bed. Its big harassment and time wastage to call them everyday without any use.
In help to fix this problem would be greatly appreciated.
Buyer's order No: [protected] dated 10.05.2009
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mr. Srivastava,

With regards to your telecon with our head office, we are checking this case and will revert shortly.

Warm Regards,
Customer Service.
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