Hometown, Bangalore — Hometown/6301 Coffee colour ZEEBA 1.5m Queen BED/receipt num:[protected]/[protected]

Poor Quality of the product
Hi I had purchased this queen size bed worth RS 18, 500 about 1 month back.2 days after its purchase I had noticed a crack present in one of the planks on the beds base.I asked for a replacement.They got the plank removed and replaced it after complaining consistently for 3 days.Now again there is another problem with the bed.another of its MDF planks does not fit well and its breaking.It difficult even to use it anymore.With such quality of the product how can one even rely to purchase any other product from the same dealers.

Its really difficult to complain.They send some person to investigate the issue after a long time and after that handling the issue takes even longer times.There's no satisfaction on our part as even such new purcahses are creating such problems.Still we are waiting to get this bed replaced but that too they are not agreeing upon.It is really difficult to even use such an item whose quality is that bad and is not at all durable.

I hope some action is taken for this issue as soon as possible as we have suffered a lot after this purchase.
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If you have the receipt go to the consumer court.
Can anyone refer me from where I can get good Beds?
Really they are fraud and I gave the money to home town for Wall unit and after that they told me that they don't have stock and suggested me pls select another product... I went and select another product with Rs 7000...than they despatched broken piece and didn't talk to me and not taking the interest in this case... than they committed me that within a week we will replace your product wit new one... I waited for one week and than they told we don't have anoother stock. I am facing problem from last 20 days and not positive response

I suggest you that pls don't purchase any thing (minimum furniture) from home town another way you spoil your life
Thanks for the feedback. I was planning to buy a bed from HomeTown but now I'll not. These big names shud think about their services too otherwise its better to buy from ShivajiNagar raod side.
I am not getting your ph nos 66621122/23 please call us. It is Urgent.We would like to speak to somebody. Our Ph Nos.41859500.40520200.
Yes Abhi, you are correct. I got a king size bed from shivaji nagar shop 'wood house' near sangith theater. They came to assemble it and got one of the metal part broken. I thought I need to spend another 1000 bucks to transport it back n replace it, but the next day they sent their carpentor and got it replaced. Nice service, which I never expected from someone who sells on low margins.
We have bought the bedroom set (Kingsize bed, Dressing table, night table) from HomeTown and were told that the delivery will happen in 3 weeks, and took Rs.9000 as the advance but in 12 days they called us that the delivery has came and you need to come and make full payment so we went and paid full 37000Rs. on 11th Aug, after that they said it will be delivered in 48 hrs, which should be technically on 13-14th max, but after that they told us it will take one more day for inspection, and they didnt do the inspection of furniture till our payment got cleared which they received on 14th (as it is debited in my bank statement) and then i called on 15th they said they need to do the inspection again, and then after so much followup they called back on 16th saying the furniture is defective which we found in inspection. Today, is 21st Aug, we don't know the status of the furniture. We, belong to very descent family and never believe in shouting or creating any scene in store but now we feel you don't get compensated if you don't do that. Now, we feel we have done the crime of placing order at Home Town, Bangalore (outer ring round). Hope you take this seriously and look into matter. its, not just getting the furniture but not fair to take 100% for almost a month now (Rs.37000) and not deliver anything. Advance Receipt:[protected] Home Town
Home town is a garbage place dont buy anything, they are cheater, they sell seconds pruduct after charching full price, bad customer service
once you pay cash to those before the delivery of the product these they show there original color.The worst service one can ever expect.

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