[Resolved]  Hometown - Bangalore, Marathahalli — receipt # 4162 & 4138 unattended

I had booked some materials at home solutions Bangalore, till i made complete payments these call centre kept on calling to make the balance payments so that the material be delivered, but the moment we made our payaments., nobody bothered to take any responsibility. after a gr8 hue and cry they delivered, but again there was a big drama to fix, they speak about big procedures but nothing is organised with these guys. Till date they hv not fixed, my complaint No. is 1390 Mr. Yatish (Mngr) has nt replied till now attended by employee No.66621123. And above all that we had a free gift of a safety locker for the booking on tht day which they said will be delivered with materials, but nothing of that sort was given to us. so dear readerds pls be aware of these bunch on cheaters and liars @ home town, buy a item at home town along with the BP pill. its better to go to small shops who give excellent service and commitment for them reputation is very important, but these people itz a big ocean nobody knows anything and nobody is botheered.
Hemalatha
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Aug 14, 2020
Complaint marked as Resolved 
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These people need to be physically beaten up.
We have bought the bedroom set (Kingsize bed, Dressing table, night table) from HomeTown and were told that the delivery will happen in 3 weeks, and took Rs.9000 as the advance but in 12 days they called us that the delivery has came and you need to come and make full payment so we went and paid full 37000Rs. on 11th Aug, after that they said it will be delivered in 48 hrs, which should be technically on 13-14th max, but after that they told us it will take one more day for inspection, and they didnt do the inspection of furniture till our payment got cleared which they received on 14th (as it is debited in my bank statement) and then i called on 15th they said they need to do the inspection again, and then after so much followup they called back on 16th saying the furniture is defective which we found in inspection. Today, is 21st Aug, we don't know the status of the furniture. We, belong to very descent family and never believe in shouting or creating any scene in store but now we feel you don't get compensated if you don't do that. Now, we feel we have done the crime of placing order at Home Town, Bangalore (outer ring round). Hope you take this seriously and look into matter. its, not just getting the furniture but not fair to take 100% for almost a month now (Rs.37000) and not deliver anything. Receipt No: [protected] Home Town Marathahali, Bangalore

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