[Resolved]  Hometown, Bangalore — Worst delivery / Wrong Delivery

Address:Bangalore, Karnataka

Hi,

I have ordered one sofa in Hometown, Marathahalli on 24.Oct.2012 along with two tables. They promised me to deliver it by 04.Nov.2012 and I have been following it with the respective sales person closely from 03.Nov.2012 but nothing is working out till now. Its 15.Nov.2012 and I have been to the showroom twice regarding the same and shouted at so many people for n no. of times both in calls as well in person even to their supervisors as well.
But fate is nothing is going to change their worst delivery and still they are delivering the product. I am not sure how many times I need to follow it up to get the delivery. This is the worst kind of delivery and response on can give to the customers and those who are working are least bothered to help any of their customers.
Please dont ever book or order any items any thing from HOmetown, Bangalore. They will promise you that they will provide the worst and worst kind of delivery as much as they can to your product and delivery.
I can guarantee you that they wont deliver the product at some point of time and you need to fight for your money to return back and it will take again some ages to receive and tat too not so sure that you will receive. Such a shameless and horrible service they can provide with out any fail. I dont have any words to say abt those freaks !! I am so sad that my sofa is still on the way to my home !! God should help on this !!

Regds,
A Very Disappointed Customer !!
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Aug 13, 2020
Complaint marked as Resolved 
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Dear customer,

Hi, I am Priya from Future Group. We regret the inconvenience caused to you. I would request you to you write to us at [protected]@futuregroup.in along with your contact details, invoice details and reference id 9325 and we will get in touch with you.

Regards,
Priya
Future Group Care
Dear customer,

Hi, Just a gentle reminder that we are yet to receive any response from your end.

Awaiting your response..

Regards,
Priya
Future Group Care

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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