[Resolved] HomeTown — Delivered the bed without Screws and Clamps | |||||
I have purchased a King size bed from Hometown Express, Phoenix mall on 04/08/2013 (Invoice number[protected] by paying Rs 46999/-. I was informed by Sales person that Bed would be delivered and assembled on 07/08/2013. On 7th August evening bed was delivered as expected and delivery person informed me that assembling will be done tomorrow(i.e. 08/08/2013). Assembling person came on 08/08/2013 and found that screws and clamps are missing from the boxes. He advised to call Hometown and request for Screws and clamps. I called Hometown Customer care immediately and they said I would receive a call from Store within 24 hours. and I got the compliant number as [protected]. On 08/08/2013 nobody called me and I called the customer care again evening for the status. Customer care requested me to wait for another 2 days. I called them again today(11/08/2013) and informed that nobody called me. They again asked me to wait 2 more days and have no precise information. I really disappointed with Hometown services. Can you please help me to resolve my problem? Was this information helpful? | |||||
Aug 14, 2020 Complaint marked as Resolved | |||||
 3 Comments | |||||
Comments
Dear Mr. Sandeep,
This message is from HomeTown.
We deeply regret the inconvenience caused to you.
We have got your confirmation about the closure of the complaint upto your satisfaction.
For any further queries please feel free to write us on [protected]@futuregroup.in.
Sincerely,
Home Town Customer Service.
This message is from HomeTown.
We deeply regret the inconvenience caused to you.
We have got your confirmation about the closure of the complaint upto your satisfaction.
For any further queries please feel free to write us on [protected]@futuregroup.in.
Sincerely,
Home Town Customer Service.
beds — Delivery
We have paid the bill on 6 th may we have received the cots on 15 may And till now we have not received the beds .How can be possible to sleep.Can't delivery the one invoice at a time.And the cots are not fitted properly .
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Home Town — Non-delivery of the Bed
I have purchased a King Size bed from the Home town showroom at Marathalli, Bangalore. I have paid the full amount on 11th Aug'10 and the delivery date was confirmed to me in writing as 16th Aug'10. Its been more than a month and I am tired of calling up the store officials and hence submitting my complaint to the consumer forum for the necessary action.Order no is : [protected].
My contact number is : [protected]
Waiting for the necessary action !!
Thanks,
Sandeep.