[Resolved]  Hometown Furniture — Bad quality furniture and no service against warranty

Address:Hyderabad, Andhra Pradesh

I had booked furniture from home town Indore which was delevered to me in Jan 2011 in from Hometown hyderabad. However due to bad quality wood used side wooden support of my bed broke and fell just after two months of the delivery. Its going to be almost a year and my warranty is going to expire but despite of calling them continuously I No body has come to get it fixed.

I was told at the time of delivery that the product parts will be replaced if it breaks under warranty and that mantling and dismantling of it will be free for atleast three times.Let alone thrice i had to go through a hard time to get it done even after delivery.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

This message is from HomeTown.

We regret the inconvenience caused to you.

We request you to kindly write to us on [protected]@futuregroup.in, along with your contact details and receipt numbers. We shall get back to you at the earliest.

Assuring you the best of our services.

Sincerely,
Customer Service.
Home town is the worst ever shop to purchase furniture. At the time of buying i was told for 5 years warrenty and now no one is listening
I was told to show us the bill to redeem the warrenty but now no one is listening.
HOME TOWN is the biggest mistake of puchasing furniture
This company deserves star in negative.

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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