Comments
Dear Ms Anita,
This message is from HomeTown.
We deeply regret the inconvenience caused to you.
The matter was resolved to your satisfaction.
Your service request for the dinning table logged on 26th Jan 2011 was attended and resolved by our team.
For any further queries please feel free to write us on [protected]@futuregroup.in
Assuring you the best of our services.
Sincerely,
Customer Service.
This message is from HomeTown.
We deeply regret the inconvenience caused to you.
The matter was resolved to your satisfaction.
Your service request for the dinning table logged on 26th Jan 2011 was attended and resolved by our team.
For any further queries please feel free to write us on [protected]@futuregroup.in
Assuring you the best of our services.
Sincerely,
Customer Service.
Dear Ms. Anita,
This message is from HomeTown.
We deeply regret the inconvenience caused to you.
The products were delivered and fitted to your satisfaction.
Service request regarding the dinning table logged on 26th jan 2011 was resolved by our team.
We thankyou for giving us a chance to serve you.
For any further queries please feel free to write us on [protected]@futuregroup.in
Assuring you the best of our services.
Sincerely,
Customer Service.
This message is from HomeTown.
We deeply regret the inconvenience caused to you.
The products were delivered and fitted to your satisfaction.
Service request regarding the dinning table logged on 26th jan 2011 was resolved by our team.
We thankyou for giving us a chance to serve you.
For any further queries please feel free to write us on [protected]@futuregroup.in
Assuring you the best of our services.
Sincerely,
Customer Service.
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Home Town ,Noida — Non delivery of products on committed date
My receipt No. is [protected] and I had paid the entire amount by cheque of approx. Rs. 20,000/- for purchasing a dining table and a book reck the same day. Because of non availability and their other products which they mentioned as out of stock products we accepted to purchase one model, which was more expensive to other products being liked by us . But for the product we paid was supposed to be delivered on 2nd Nov. that is before Diwali. We decided to buy the same as it was to be delivered before Diwali.But now on continuous calling to home town the last day of delivery , they had mentioned saying sorry that the stock is not yet received so the same will be delivered after some days.
We would request that looking to the charm of festive season, inspite of committment from them to deliver on 2nd they have not been able to do so.
This is to our surprise that so big a chain is not keeping their promise.The charm of festive season is totally lost and we feel that we have put our money in wrong place. Looking at today's competitive market it would have been better to buy from some other place.