[Resolved]  Hometown Kolkata — Non-delivery of purchased items.

I have the same experience with home town kolkata. I had bought furniture on 10/10/2009 vide advance receipt no.[protected] . The material was delivered on time and agreed for the fitting of the furniture after 48 hours .As per their statement the furniture was to be fitted on 16/10/2009 and I waited for them to come or any phone but did not receive any call from Home Town. Then I personally went to Home Town and asked for the fittment of the furniture .Mr. Asish, an employee of Home Town, Kolkata assured me for the fitting of the furniture today i.e.17/10/2009. I waited for the same and when I did not receive any call from Home Town, I again telephoned at Home Town but no body was lifting the telephone[protected]/30680513/[protected].Such a bad experience of Home Town I had never exprience in my life.
Can any body tell me what to do for such type of negligence of Home Town, Kolkata. Please suggest.My contact No.[protected]

HOME TOWN IS A DISASTER. IT SHOULD BE CLOSED DOWN. THEY DO NOT DELIVER OR FIT MATERIAL AS PER COMMITMENT NOR DO THEY GIVE SATISFACTORY REPLIES. I AM STILL WAITING FOR FURNITURE TO BE REPLACED/FITTED AS DEFECTIVE PIECE HAS BEEN DELIVERED. MR. KISHORE BIYANI SHOULD THINK ABOUT FUTURE OF HIS FUTURE GROUP

I had faced a similar problem when I ordered for vitrified floor tiles for my apartment. On the committment of the executives I called in the labourers but unfortunately they delayed the supply of the said material. I kept calling them continuously and might be a woman's chrm worked and they delivered the stuff at 8:30 pm and charged me extra for the delivery.

I have faced a similar problem. I purchased an oven 1.5 mons back, they took the advance but yet to be delivered. We should immediately go to the consumer forum..

CAN ANYBODY SEND US THE NO/DDR FOR CONSUMER FORUM?

Home Town,Kolkata — non delivery and assembling on time

my brother had purchased a sofa set worth 67,000 from Home Town, Kolkata a Future group on 26th Dec 2009 .after receiving the full payment they are now behaving badly and not abiding by their dates of delivery nor assembling the furniture.
no one has so much of time that we can wait for days and days for you people to come and assemble it ,whereas it was promised to be done within 48 hours.
once money is in the pocket customer is a beggar as he has to call them several times and above that they misbehave.pl Mr.Biyani CEO is this the way you harass your customer.

I also bought a dining table set along with a rocker on 26th January worth 46000. Promised delivery was on 28th Jan 2010 and assembling within 48 hours of delivery. Delivery happened on 29th Jan and we are still awaiting assembly. No response from the customer service desk number. Amazing the way these big chains feel they can dominate customers.

Probably we should stop going to these biggies so that they can understand the power of the consumer.

I would advice customer NOT TO BUY PRODUCT FROM HOME TOWN, KOLKATA. They are the biggest cheater in Kolkata. I have ordered a dinning table under Advance Receipt No: [protected] dt. 28/08/2011 which was supposed to deliver within 3 days. Right now it is more than 20 days and there is no sign of delivery or status report from their end. We have tired of calling again and again. As per my last correspondance, they asked me to send email at ht.[protected]@futuregroup.co.in requesting for refund. Now they guys are kept neglecting my email and not ready to provide the refund against non-delivery of product.

HOW CAN SUCH A BIGGEST CHEATER SURVIVE ?? I AM REALLY SHOCKED TO SEE SUCH PATHETIC SERVICE FROM FUTUREGROUP.