[Resolved]  HomeTown — CARELESS CASHIER AND BILL TRANSACTION

Address:South 24 Parganas, West Bengal

Its very sad to know that a big outlet can have such a careless cashier and even the manager who is not care full at the time explaining the order which is to be billed. I have made an advance for a dining table and wanted to have an installment facility and according to the manager only 10% had to be paid by me for an advance order but the cashier have made a bill of full amount and have charged my card. The manager present out there did not had anything to say and he was very calm regarding dealing the problem which the cashier made.

The debit card transaction was supposed to be void but the same was not done as "it takes long time to get settled and there would be no one to have a follow up with the bank regarding the same" same was told by the manager present out there. It is not at all acceptable as its an bigger mistake done by the cashier and the manager both and it is big concern.

Cashier ID: TALEBR
ADV Receipt no: [protected]
Code: DTS4 Maya SW Im Bs Brown

Please treat this as there is it important and a concern for the money.

Kiran Dhar
+91 [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear customer,

Hi, I am Priya from Future Group. I apologize for the inconvenience caused to you. Your complaint details have been shared with the Hometown team and you will receive a call from them shortly with an update on your complaint.

Regards,
Priya
Future Group Care

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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