HomeTown — late delivery of modular furniture

Address:Bangalore, Karnataka

Hi,

This is Namrata, I had placed an order of mudular kitchen and bed room furniture from Home town in the month of June.
The commited date of dilevery was July end. Full payment was also made before July. Since then the material has been comming in bits and pieces. The measurement was taken wrong by home town team. The rectification of the same is shill not completed till date. We have called them several time and we keep getting false promises. We were suppose to give out our apartment for rent from August, since the work is still not completed we have lost 2 months of rent. You are requested to kindly help us out to complete the work.
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Home Town — LATE DELIVERY-

I BOOKED SINGLE BED IN HOME TOWN ON 29.01.2011. THE DELIVERY DATE IS ON 2.02.2011. ON CALLING 3.02.2011 TO HOME TOWN CALL CENTRE ( NOIDA) THEY SAID THAT THE DELIVERY DATE IS ON 18.02.2001. I TOLD THEM THAT BILL CONTAINS DELIVERY DATE IS 18.02.2011 BUT THEY ARE NOT READY TO ACCEPT IT. PLEASE HELP ME. IREALLY DON'T KNOW WHAT TO DO?. EVEN I MAILED ON THERE OFFICIAL MAIL ID. BUT NO STEPS HAVE BEEN TAKEN.
Dear Mr. Rai,

This message is from HomeTown.

We deeply regert the inconvenience caused to you.

We have received your complaint on our official email id. This is to confirm that the Bed is been delivered on 5-2-2011

Sincerely,
Customer Service

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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