[Resolved] Hometown, Lucknow Up — Product not delivered, problem in refunds | |||
I booked a wall unit from Home town, SaharaGanj, Lucknow on 23/04/2011. They told that the product is not available in the warehouse and will be delivered in 30 days before 23/05/2011. When I didn't received I called up and they said that it will take another 7 days. After 7 days they told me that plesase wait for 10 more day and promised to deliver the product by 10/06/2011. I called on 6/06/2011 to inquire about the status. The representative told that it is in transit and will be delivered by 10/06/2011. On 09/06/2011 they called and told that the product can't be delivered and told that they will be refunding the amount by 12/06/2011. Its now 14/06/2011 and I didn't got any amount or any confirmation from them. I am really annoyed with the false promises made by their represntative and companies service. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
49%
Complaints
3868
Pending
0
Resolved
1795
+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
This message is from HomeTown.
We were able to trace the order place by you and we conmfirm that the refund cheque is been picked up by your good self last week.
We regret the inconvenince caused to you.
Should you have any further queries, please feel free to write to us on [protected]@futuregroup.in
Sincerely,
Customer Service,
HomeTown.