Address: | Bangalore, Karnataka |
The Hometown store in Marathahalli, Bangalore practices fraudulent billing methods to boost prices. While shopping there recently I found the sales guy entering UPC manually instead of scanning the barcode on the pretext that the scanner was not functioning. I insisted on using the scanner and was surprised to find the scanner working and the price lower by Rs 20 for all products. However they refused to bill using the scanned UPC on the pretext that the scanned price was incorrect even though the product code & descriptions matched perfectly. Whereas the manually entered UPC only pulled up a generic description. Beware and insist that all products be scanned instead of manual entry. Was this information helpful? |
We deeply regret the inconvenience caused to you.
The mentioned issue was resolved on 5th feb after you wrote on [protected]@futuregroup.in.
Our Customer Service manager had spoken with your goodself, apologised, clarified and also invited to visit the store.
Assurring you the best of our services.
Sincerely,
Customer service.