[Resolved]  Hometown / Modular Kitchen — Complete Kitchen is not supplied for 4 months

Address:Pune, Maharashtra

We Placed an order for Modular Kitchen dated 29th August 2010. With Advance receipt no. # [protected] at 1534 hrs.

Even after approximately 4 months the complete modular kitchen is yet to be supplied. PArtly supplied material of the Kitchen is lying spread all over my house. Installationb was started but left incomplete as the installation persons informed that the material is incomplete.

We have registered this complaint & have been endlessely following up with Mrs Jayshree who is Manager of concern department at Home town located at Ishanaya Mall at Pune.

She always puts the blame on their supplier & promises that this will be resolved in one week.

Its has been four months and there is no solution still.
We have already made a payment of Rs 140000 ( One lac fourty thousand to Home town for this order but the purchased goods have still nbot been supplied properly. I have a signed contract from Home town with me which had promised delivery in three weeks.
I now want home town to refund my money with penality. Kindly suggest me a forward path.

Regards
Manish Bhatnagar
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Mr. Manish,

We deeply regert the inconvenience caused to you.

Our team is in touch with you for the resolutions. we are tracking your complaint till it is closed.

Should you have any problems, please feel free to write to us on [protected]@futuregroup.in.

Sincerely,
Customer service.
Dear Mr. Manish,

This message is from HomeTown.

This complaint is closed now, and we have received your confirmation on the "Completion certificate".

Should you have any problems, please feel free to write to us on [protected]@futuregroup.in.


Sincerely,
Customer service.

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