[Resolved]  HomeTown — Office table

Address:

Mumbai Suburban, Maharashtra

We selected office table on 15th August 2010 and were told that we get the delivery in 48 hrs. As per our schedule the delivery was organised, however instead of a fresh piece we received only the place which was displayed. Further a screw in one of the holes was broken and the unit could not be reassembled. We were told that they do not have any spare unit. Mr. Leki told that he will check at other outlets to confirm availability of the same and get back to us. He never contacted us back. When we asked what is the status he casually said i will send a fitter to correct the problem. The fitter has not come yet. They are not talking about refund. Our hands are tied because we had already paid for the goods, had it been the case where in the payment was pending they would have called us n number of times. This is clearly harrassing people. I will never buy any goods from HomeTown hence forth and also request other buyers to be very careful. It is almost 20 days and our unit is lying inside the house unassembled.