HomeTown — Poor Service

Address:

Gautam Buddha Nagar, Uttar Pradesh

I booked a 4 seater dining table from hometown(GIP , Noida) on 23rd June 2013. They delivered the product on 26th June 2013 in which chairs assembly kit ( screw set) was missing. The assembly person who came after 3days of receiving the material, noticed the same and reported to his office.On frequently calling the customer care ,They said within 2 days They will send the assembly kit with a person to assemble, but till date they are not sending the kit as well as not updating anything about this. Worst service seen by hometown. Its very pathetic service and i never buy any products from hometown.On calling customer care they simply lodging the complaints but no strong action being taken by them. Its very ridiculous that how such a big mart like Hometown not able to arrange chairs screw.