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My hisband and I got fascinated by the ad "Ab Ghar banana kitna aasaan, " Since we both have challenging jobs at professional level, we decided to go through Home Town for renovation of bathroom.. We shelved out advance payment and purchased the stuff from Home Town for bathroom, to begin with (we had plans to redo our flat, which we told representatvies very clearly). Right from Day 1, there was no enthusiasm of getting the work done. The labour wuld reach at site around 12 noon or later. Wuld have lunch nicely in the bedroom attached to the bathroom. They wuld lie down and wuld nt bother their pan peeks or oil laden hair wuld spoil the walls and floors of bedroom. They wuld happily go back around 3pm. After noticing two days, I checked with the representatives, they informed me that as per plan, the work wuld be over in 9-10 days. and per day 2-3 hrs of work are required. No one from Home Town monitored the work for one week. The so called sub contractor wuld come hurriedly, picks up laboureres working in adjoing houses of colony and wuld leave. Then started the exchnage of phone calls, sms and emails ( which were one sided--obviously from our side only). The work was to get over by June mid. Now we are in August end and there is seepage in the bedroom of our neighbours who live one floor down. The QUALITY of producvts sold by Home Town--dont fit properly (due to design fault) by their own workers. Level of Committment and Enthusiasm is ZERO in their staff. No one shuld trust their ads and materials..
can someone tell me abt the BIG BOSS of HOME TOWN--who is concerned abt his company.
u were lucky not to have the design. iam the unlucky one who got the design on time and got the work started. my project was worth small amt. of 1.15 lacs. til date after two months they have not finished the project, wth silly excuses i am still running after them with a lot many small problems in work as well.it seems them 30 to 40% margins r really not enough. gud luk to all o[censored]s( hometown customers).
mail me at [protected]@gmail.com
mail me at [protected]@gmail.com
Dear Ms Asija,
This message is from HomeTown.
We deeply regert the inconvenience caused to you.
The matter was resolved ambicably, to your satisfaction.
Should you have any further difficulties please feel free to write to us on [protected]@futuregroup.in.
Sincerely,
Custoemr Service.
This message is from HomeTown.
We deeply regert the inconvenience caused to you.
The matter was resolved ambicably, to your satisfaction.
Should you have any further difficulties please feel free to write to us on [protected]@futuregroup.in.
Sincerely,
Custoemr Service.
I think Hometown is completely a nightmare.
Thanks for posting the email id. I will send an email asap.
Warning to all other bechara middle class people like us... do not GO to hometown for interior designing at least.
Thanks for posting the email id. I will send an email asap.
Warning to all other bechara middle class people like us... do not GO to hometown for interior designing at least.
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+91 90 0786 2472
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
we have purchased a revoving chair vide its receipt no.[protected] dated 25.07.2010 by making advance payment.
as committed by showroom of home town situated in sect.18 noida the chair will be delivered with 7 days but said chair was delivered after 15 datys.
thareafter also some parts were missing .
still chair is not been assemled.
sunder khatri
[protected]