[Resolved]  Honda — Switched my new battery for a old one during service.

Address:

Bangalore, Karnataka

Hi,
I had this bad experiance at one of your dealer service Place Bangalore Dealer name Silicon Motors Banashankari,Next to ICICI Bank, Near Janatha Bazar.Ph :26892533
Well i have been a HONDA customer for about 10 yrs know. But i was very disappointed with your dealer service when i had given my vehicle for service on 1/07/10 Recp No 1003424 . I am bring this incident to your notice so that you would take precaution in the service area. When i had given my honda activa for service and took delivery of the same after 3 days i found that my new battery EXIDE FREEdom was switched to an old one which did not belong to me though i had the guarantee card of my battery with the serial no which did not match. So when i went to the service incharge personnel and told that this has happened, he rudely ignored the whole thing and brushed it saying that this is not the brand battery that the company gives but this was given by the silicon honda RV Road. The reason for bringing this incident to your notice is to tell that the trust we have in honda is immense and also with the quality standards are high. Please plan for any authencation of battery pack card given by the dealer so that it would be easily traceable to its owner.