[Resolved]  Honda — Bike not working

Address:

Maharashtra

I am extremely disgusted with the treatment meted out by Honda in last 10 days or so......all my respect for this company has been proved wrong by the officials

It has been less than 2 years I purchased this bike for 80,000/-. I was told this bike is fully automatic and cannot break down. Now, my bike is just not getting started and I literallly dragged it to many mechanics and honda service cenres before they could tell me that its fuel pump is not working. Fuel pump will cost me 13000/-, it is not available anywhere and there is no way to start the bike. Also, company has refused to waive off any charges as warranty was only for a year. Now, my bike is standed, I can't even sell it, can't start it, have to wait for the part to become available and then spend 13000/-.

My bike is standing at the service center for last 8 days, they have no clue when will the part become available. I visited Honda website to lodge the complaint but it is unresponsive. I called up Pune regional office and spoke to one Siddhesh Kulkarni- he assured that I would receive a call in 24 hrs. When it didn't happen I kept calling his number for 3 days to receive the answer he is on leave and we don't know when will he come back. When I asked to connect me to some one else, the person at other end hung up and didn't pick the phone ever after.

I have spent 80k to buy a bike, another 2000 to get it repaired (it still does not work) and spending hundreds of rupees every day in taxi/auto. Moreover I don't know if this crap bike will run again or not. There is not even a single person answerable in this company?????????????

Rahul
[protected]