Vespa Complaints & Reviews

Recently I had an issue with my vehicle where my bike is suddenly getting stopped when rising Accelarator and my back tyre I always getting flat even after clearing my puncture issue. I had given for service in Aprilia service center at old somalamma temple road, syamala nagar, gandhipuram, Rajahmundry mentioning the same, . But at evening they had handed over me the vehicle mentioning that we had replaced new air fillers and repaired back...

I given my vispa vehicle to service centre. They didn't respond.

Almost 3 week happened. Still my vehicle not ready. No one responding.

Please support to service my vehicle....

Hi

I given my vispa vehicle to service centre. They didn't respond.

Almost 3 week happened. Still my vehicle not ready. No one responding.

Please support to service my vehicle.

Service centre details
Vespa And Aprilia - Savirro Motor
200 feet Road, Pallavaram-Thuraipakkam Rd, Kovilambakkam, Chennai, Tamil Nadu 600117

My contact number
[protected]...

I own Vespa zx matt black and my vehicle number is TN 13 T 8991. I bought this vehicle in the year 2021 in korattur showroom. From the beginning, I have many issues with my vehicle .Initially the vehicle gaurd rusted so they replaced it, then my wheel had issue so they replaced it and then it got starting issue both kit start and self start are not working properly, it also had issue with motor compressor they changed all.Now again same issue,...

I am writing to express my dissatisfaction and frustration with the sudden and unannounced closure of the Vespa service center in Trivandrum district, capital of Kerala. I have been a loyal customer of Vespa for over four years, and I rely on their service center for the regular maintenance and repair of my scooter.
The closure of the service center has caused me a lot of inconvenience and trouble, as I have no other option to service...

Dear Vespa India Service Centre,

I am writing to you to express my severe dissatisfaction and concern regarding the services rendered at your centre The Shelar Moto Vespa at Parvati Pune for my bike MH 12 MM 7743. I am facing significant issues with my Vespa scooter following its servicing at your facility, and to make matters worse, my complaints and concerns seem to be ignored repeatedly.

Post the servicing...

We purchased Vespa model VXL -125 2020 Jan TN 66AD 2437 from PV Motors-Coimbatore, after 6 months Fuel meter malfunction started still not working properly.
I gave my vehicle for General service / vibration, noise from front side on[protected] at PV Motors, Coimbatore and they took 3 days, while taking out from the service I faced the same problem and asked the service people about it, they said that they have serviced for clutch parts...

Date of Incident - 10-July-2023
Date of Purchase - April 2023
I purchased my VESPA vehicle on the Month of April 2023 & gave for 1st Free service . After then, I keep on getting multiple complaints on this . Its purely based on service related & their team no proper response from Service manager side they seems to be harsh & rude if we ask for any queries. Now my problem is within 3months duration they are asking to replace...

I'm sruthy, after 7 months of taking the Vespa, the battery became complaint.It took 1 week for me to service the scooter at the showroom.Till now they did not make it ready...

Hello Team,

I would like to share a concern faced during Scooter servicing.. I had taken my vehicle to Service Center Auto Lounge PCMC, Speedometer wire had broken and SC asked me to replace it, and during replacement the Headlight Cover got slightly damaged & engineer said it is due to oil leakage from master cylinder Kit.. also, suggested for replacement..

Being Vespa a brand and such minor oil leakage breaks...

I have purchased vespa 125 cc zx vehicle on 30/08/2022. At the time of selling the vehicle they told like 2000rs petrol coupon will be provided as a gift if i purchase in that timeline. After i purchased within that timeline on[protected], i have received a petrol coupon message for redemption. When i show that message in the petrol bunk they told they need the redemption code. So i have went to the showroom and explained the situation to...

So as another disappointed Vespa scooter owner, I did some analysis across India to check how many Vespa scooter owners are really happy with Vespa scooter purchase. Seems it stands 95% ( Vespa owners who attended at least one service from Vespa service centre) are fully disappointed and upset, while 5%(Vespa owners who just booked are just took delivery and yet to encounter event he first service in Vespa service centre) are extremely happy....

Your service is very poor, Scooty issue is never resolved. The scooty has to be brought back to the center the next day. The workers working in the servicing center do not repair the scooty regularly and the customers were lied to a lot. We have a lot of faith in you. It's a shame that despite complaining so many times, no one takes notice.Even after complaining to the service center many times, no one takes any notice. Please at least take...

Dear Sir/ Madam,

My name is Samrat Dass, resident of Plot no. 56 & 57, Sainiknagar, Barasat-700126, . I have purchased a Vespa Scooter - 150 cc SXL model White with red stripe model as on 2nd Feb'22.
I have done all the services from the same showroom cum service Centre as on due dates and the have already travelled almost 4700 km. Though, the mileage is around 35kmpl, still would say that i am very satisfied with the...

Dear Sir/Madam,

My name is Praseeda .S From Palakkad, Kerala. I had purchased Vespa VXL CBS from one of your dealer's (KAIZEN MOTORS) on 21st September 2022 by paying full amount of money at a Time. I would like to bring you a complaint regarding my Registration Certificate is not received until this date.its been more than five months ago I purchased from Kaizen Motors, Palakkad.I had approached several times to your concerned...

I had purchased a ZX MODEL Vespa in the year 2021 August coimbatore. And i am truly disappointed with the customer care and service provided by your company dealer.Now it's been a year and when we checked with our nearest dealer for service, they informed that the pump needs to be replaced and the cost would be 5000/- and warranty claims is not possible as it's more than a year...seriously don't understand how major repairs happen exactly...

I had purchased a ZX MODEL Vespa in the year 2021 August coimbatore. And i am truly disappointed with the customer care and service provided by your company dealer.Now it's been a year and when we checked with our nearest dealer for service, they informed that the pump needs to be replaced and the cost would be 5000/- and warranty claims is not possible as it's more than a year...I seriously don't understand how major repairs happen exactly...

I had purchased Vespa vxl 125 on the December of 2021 and it's been a little more than a year since purchase. I have been facing mileage issues already and all of a sudden the vehicle was not functional. I had approached the dealer in my area(kumbakonam) and they promised to said a mechanic to check upon the issue which never happened. They said it could be *Fuel pump* issue even without checking and routed me to talk to various other persons...

Hi,

I have given my Vespa VXL 125cc for fourth free service at Savirro Motor, Kovilambakkam, Chennai. When I gave that time vehicle didn't have any issues. After service when I took delivery from service station, I was not able to open my vehicle seat, hence not able to fill the fuel. So I have given back to same service station, they are not responding properly. They didn't yet deliver my Vehicle. Please help to resolve my...

I have purches Vespa 125 scooter on March month.i have face lot of complaint in this vehicle now I have face front suspension issu.bring the vehicle to your service centre covai bairava today but service manager told this parts is not covered in under warranty.i don't know how it is not Coverd under warranty it's not my problem and it's not a wear and tear parts.i want proper solution for this vehicle or replace the vehicle

With...