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Vespa Customer Care
Piaggio Vehicles Pvt. Ltd.
Customer satisfaction rating: 2%
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175
COMPLAINTS

Vespa Customer Care

Piaggio Vehicles Pvt. Ltd.

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Address
Floor 4, Sr No 210, Final Plot No 72, Town Planning Scheme, Yerwada No 1, Kalyani Nagar
Pune
Pune District
Maharashtra
India - 411006

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Customer satisfaction rating
2%
Complaints
175
Pending
0
Resolved
4
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Vespa Complaints & Reviews

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 Priyavathana S on Aug 7, 2020
Hi sir,

I purchased a Vespa SXL two wheeler in February 2020 from Vespa showroom at avinashi road branch, coimbatore. At the time of booking they promised me to give a helmet (which is also mandatory). At the time of delivery they said that they are waiting for stocks to come from head office and will give on receiving the same. After so many months, I have not received the helmet, provided the government has allowed goods transportation.Now I don't have any response for my calls also. Please look into the matter and resolve my grievances.

My details:
Priyavathana.S
F106, Wisteria apartment,
Pappanaickenpalyam,
Coimbatore - 641037.
Ph - [protected].
Date of purchase - 08.02.2020.
Vehicle no.- TN66AD5568.

Thanks.

Complaint Status


[Aug 07, 2020] Vespa customer support has been notified about the posted complaint.
Complaint comments  Add a commentComplaint category Motorcycles & Scooters

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     Seema Khandale on Aug 4, 2020
    My parents purchased two wheeler on 2nd oct, 2019, from mangal motors, dhulia, mh-18 bs 0971.
    We didn't get the rc yet, pl let me know the details itself here on this mail id pl.
    Thanks

    Complaint Status


    [Aug 04, 2020] Vespa customer support has been notified about the posted complaint.
    Complaint comments  Add a commentComplaint category Motorcycles & Scooters

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       NEETU SAH on Aug 1, 2020
      I had my vespa servicing in july where after that the lockdown occurred so i hardly went outside and also the next of my servicing the vespa was not self starting it need to kick then only. After some days it totally goes off the lights of the screen and its not starting. Due to its not starting anymore i can't come for the servicing. However the service charge is too much but the problem is still there. Could you please resolve this? Asap it's urgent i was waiting for the unlock.. Neither i can start nor i can go anywhere..

      Complaint Status


      [Aug 01, 2020] Vespa customer support has been notified about the posted complaint.
      Complaint comments  Add a commentComplaint category Utility Services

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         Bergin on Jul 21, 2020
        In march 2020, purchased a new vespa supertech 300 from m&p in wales. Shortly after purchased and within a couple of hundred miles, i became aware that when the engine was warm and i stopped it for a short period of time, it would not restart.
        Within a couple of months of ownership and due to the coronavirus, i booked into c d scooter in brighton and asked whether they could identify the problem. They initially thought the scooter needed remapping and this was completed. Unfortunately, the problem persisted. A few weeks ago, i booked it in for its first service with c d scooter and they informed me that piaggio had identified the problem and that it would be sorted under warranty. I had to leave the bike with for one week whilst i waited for the part to arrive. When i collected the vespa last monday, i was told that the problem was not resolved and that it was due to the temperature of the bike.in short, c d scooter informed me that when the bike temperature rose above 100 degrees, it will not start and at present, this problem is unresolvable.
        Today, i stopped off at a cash point to collect some money and when i attempted to restart the bike, the same problem returned. It simply would not start. Having waited about 5 minutes, the scooter then started.
        As this is a brand new scooter and is the most expensive vespa model, i am sure you agree that this is not acceptable. This scooter retails at nearly £6000 and is an expensive vehicle.
        I am aware that c d scooter have also brought this to you attention and i await your response with a proposal as to how this problem can be resolved.
        Best wishes
        Tim bergin
        Timothy. [protected]@1cor.com

        Complaint Status


        [Jul 21, 2020] Vespa customer support has been notified about the posted complaint.
        Complaint comments  Add a commentComplaint category Motorcycles & Scooters

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          Vespa — Product and service centre

           Aradhana rajbanshi on May 25, 2020
          Sir, I had purchased a vespa scooter 125cc on July 18th, 2018 from Jorhat, Assam. But after that I constantly face problems...
          Complaint category Motorcycles & Scooters

          Vespa — after sale service

           riyag on Apr 8, 2020
          Sir/mam,
          I have bought two wheeler vespa scooty in november 2018 and had a insurance of 5yrs at onceafter seeing all...
          Complaint category Motorcycles & Scooters

          Vespa — till now my engine claim has not been done

           Devraj Mohanty on Mar 27, 2020
          I have buyed a vespa vxl 150 where there is a breakage in the engine parts and its only 5-6 months old.. I am facing many...
          Complaint category Motorcycles & Scooters

          Vespa — exchange my scooter

           Ãltamash Řayeen on Feb 28, 2020
          I was buy.. Aprilia rs125 scooter on 1 jan..2days. Ago battery issu then comepany repair nd sy me next time i if[censored]hh have...
          Complaint category Motorcycles & Scooters

          Vespa — poor quality of product

           Amit Dhumal on Feb 25, 2020
          Recently I have purchased Vespa SXL 125 cc vehicle on date 1, Oct 2019.
          I have lots of issue with 5 month o[censored]se and...
          Complaint category Motorcycles & Scooters

          Vespa — all part

           kv28553 on Feb 10, 2020
          Sir i go many time in vespa service center to my problem in vespa scooter like meter not working, service in vespa scooter,...
          Complaint category Motorcycles & Scooters

          Vespa — worst bike ever

           IQUBAL AAFRIN on Feb 9, 2020
          Higher management doesn’t take any responsibilities to get my complaints fixed. I have been facing issues with tyres, mirrors,...
          Complaint category Law & Civil Rights

          Vespa — vespa sxl 125 dragon red color peel off complaint

           Vinnuu689 on Feb 7, 2020
          Hi this is vignesh
          I bought vespa sxl 125 on[protected] in Rajahmundry preethi automotives . On second day I noticed...
          Complaint category Cars, Parts & Vehicles

          Vespa — new vehicle purchase complaint

           Saravanan kumutha on Feb 7, 2020
          Hi sir,
          I just bought a new vehicle for your company and paid the advance amount 10000 paid on 20/1/2020 and remaining...
          Complaint category Motorcycles & Scooters

          Vespa — regarding the change in speedometer dial

           Sathiyaprabu V on Jan 27, 2020
          Hello team, i was using my vespa for past 2years, i use my vespa rarely since it is a gift from my parents!! There was a small...
          Complaint category Motorcycles & Scooters

          Vespa — very dissatisfied with the service provided

           Meenakshi Murugappan on Jan 23, 2020
          I bought a new vespa brand new bike on may 2019. Registration no tn11al8588.

          From starting onward i am very...
          Complaint category Motorcycles & Scooters

          Vespa — vibration, speedometer and mirror issue in sxl 150

           Sha7494 on Jan 23, 2020
          I bought vespa sxl 150 from savirro motors, chennai on 30th october 2018. Where i got my vehicle in my hand at 15th of november....
          Complaint comments  Comments  (1)Complaint category Motorcycles & Scooters

          Vespa — hydraulic cylinder

           Atish Mhamal on Jan 14, 2020
          Dear sir i am a vespa coustermer from last 3 years i own a vespa slx 150 the problem i faces is with my front brake hydraulic...
          Complaint category Motorcycles & Scooters

          Vespa — my last vespa service not done properly

           Shabana Rahman on Jan 8, 2020
          I have given my vespa for service in tristar motors, calicut on 2.01.2020 and got it back on 4.01.2020.

          My...
          Complaint category Motorcycles & Scooters

          Vespa — service and scooter parts

           Revathi Lokarapu on Dec 14, 2019
          I purchased vespa lx125cc in dec 2018, i haven't complete one year yet, but the speadeo meter got damaged and dicky locker...
          Complaint category Products & Services

          Vespa — aims italliya

           Pr2020 on Dec 6, 2019
          Aims italia this is vespas service center were i took my sisters bike i was having a inssurance claim with me it was near...
          Complaint category Insurance

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