[Resolved] Honda CB Twister — APPROX. 3 MONTHS GONE, STILL REG. NO. NOT GIVEN | |||
PLEASE GO THROUGH THE MAILS, IT WILL BE CLEAR --- On Tue, 24/5/11, Partha Pratim Sengupta <[protected]@ymail.com> wrote: From: Partha Pratim Sengupta <[protected]@ymail.com> Subject: Fw: Re: Your Comments On honda Website To: [protected]@honda2wheelersindia.com Cc: durgapur.[protected]@yahoo.in Date: Tuesday, 24 May, 2011, 9:48 AM Respected Sir, PLEASE GO THROUGH THE MAIL BELOW & FINDOUT THE RESPONSIBILITY OF YOUR DEALER TO FULL FILL THE CUSTOMER REQUIREMENT. EVERY DAY & EVERY TIME THEY ARE TALING A LIE. AFTER THIS COMPLAIN, THE MAIL WAS GIVEN BY YOUR DEALER. --- On Thu, 5/5/11, Neogie Auto Pvt. Ltd. <durgapur.[protected]@yahoo.in> wrote: From: Neogie Auto Pvt. Ltd. <durgapur.[protected]@yahoo.in> Subject: Re:Kind attn Mr.Partha Sengupta To: [protected]@yahoomail.com, [protected]@ymail.com Date: Thursday, 5 May, 2011, 8:31 AM DEAR SIR, WE ARE VERY APOLOGISE FOR DELAY OF THE REGISTRATION NUMBER,AS BECAUSE ELECTION IS GOING ON SO A.R.T.O. DEPARTMENT IS CLOSED DURING THIS PERIOD.AFTER COMPLEATION OF ELECTION WE WILL PROVIDE THE ALL DOCUMENTS. Regards partha debnath Durgapur Honda (A Unit of Neogie Auto Pvt. Ltd.) South NH2, City Centre, Phase II, Durgapur-713216. (W.B.) Tel.:[protected] / 76 Fax:[protected] INSPITE OF THIS, TILL TODAY I HAVE NOT YET RECEIVED THE PAPERS. WHENEVER I AM CALLING, THEY ARE NOT READY TO REPLY ALSO. WHAT A GOOD CUSTOMER RELATION YOU PEOPLE ARE CREATING TO GO AWAY FROM YOUR PRODUCT. IF I AM NOT GETTING THE PAPERS WITHIN TWO WORKING DAYS, THEN I WILL GO TO CONSUMER COURT WITH THIS MATTER. REGARDS P.P. SENGUPTA --- On Tue, 3/5/11, Partha Pratim Sengupta <[protected]@ymail.com> wrote: From: Partha Pratim Sengupta <[protected]@ymail.com> Subject: Fw: Re: Your Comments On honda Website To: [protected]@honda2wheelersindia.com Date: Tuesday, 3 May, 2011, 11:11 AM Respected Sir, Below mail was the first complain which was not solved. Based on your response, The dealer was insisting me to take delivery on show room price. But I have taken the vehicle (CB Twister) as on road price on 1st of March'2011. That time they told it will take one & half months to get the registration no.. Till today, I have not yet received the registration no. as a reasult I am not able to run the vehickle. Sir, I am driving the vehicle since 1978 & I purchased a number of vehicles ( Two Whelers as well as four whelers ) This is the first time that I am facing such frod situations. As a reasult I lost all faith from Honda Co. as because you people are not atall taking care of the customer as well as not taking any action for such nusency. If it is so, then you have to loose the cuscomer atleast I will not go for Honda products in future. "GOD KNOWS ON WHAT DAY I WILL GET THE REGISTRATION NO." Regards Partha Pratim Sengupta Mob.:- [protected] --- On Tue, 1/3/11, Partha Pratim Sengupta <[protected]@ymail.com> wrote: From: Partha Pratim Sengupta <[protected]@ymail.com> Subject: Re: Your Comments On honda Website To: [protected]@honda2wheelersindia.com Date: Tuesday, 1 March, 2011, 4:02 AM Respected Sir, Till now I did not received any feedback of my complain from your end. More over I am going to take delivery today only. I am very much shoked that you are not putting any interest on such importent issue. Regards P.P. Sengupta --- On Mon, 28/2/11, [protected]@honda2wheelersindia.com <[protected]@honda2wheelersindia.com> wrote: From: [protected]@honda2wheelersindia.com <[protected]@honda2wheelersindia.com> Subject: Your Comments On honda Website To: "PARTHA PRATIM SENGUPTA" <[protected]@ymail.com> Date: Monday, 28 February, 2011, 8:47 AM Honda Acknowledgement Dear Mr.PARTHA PRATIM SENGUPTA , Thank you for visiting us, we acknowledge your comment and will shortly get in touch with you. Customer Relations; Honda Motorcycle & Scooter India (Pvt.) Ltd. Note: This is a system generated e-mail, please do not reply. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
I am very much upset with the dealer ( HONDA ). In future I will not go for any HONDA Product for this type of POOR CUSTOMER CARE
Reply
The response of DURGAPUR HONDA is not atall satisfactory.
Initialy they charged me extra than that of published in your web site ( ON READ PRICE ), Now already arround 3 months gone, I have not yet received the Registration No. as a reasult, I am not able to drive the bike without Reg. No. The Police man may harrus.
Initialy they charged me extra than that of published in your web site ( ON READ PRICE ), Now already arround 3 months gone, I have not yet received the Registration No. as a reasult, I am not able to drive the bike without Reg. No. The Police man may harrus.
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