[Resolved]  Honda — Poor Service, Fuel Leakage Changing of non compatible fuel cock -Stunner

Address:

Chennai, Tamil Nadu

Dear Sir / Madam,

Today I had a very bitter experience with Maansarovar Honda from Velachery branch of Chennai, Tamil Nadu. Below are the description of all the problems which I have mentioned before with Maansarovar Honda.Please help me in this regards.

Problems Described:

Fuel Leakage
Vibration in vehicle
Mileage

Solution given by Maansarovar but not resolved.

For furl leakage, I was told by the technician that the fuel cock was not good and was mandatory to be changed. They reported me that the cock for Honda Stunner was not available and that they will be replacing the same with the ones of Honda SHINE which is actually not compatible. They changed it but its not working and I had to drag my vehicle for nearly 2.5 KM. Still the fuel leakage is continuing. I had filled my tank with 100RS of Petrol but Its empty now. SO THE ISSUE IS NOT RESOLVED BUT THE FEEDBACK GIVEN TO ME WAS TO WAIT FOR A WEEK EVEN AFTER PAYING 800rs.

Vibration in Vehicle, I was not told any solution for that and the Vibration instead of decreasing has increased now.

Mileage, No chance of judging that as not petrol stands in tank.

WORST PIECE OF WORK

FIRSTLY, There was a technician who filled the job card. He was the worst person ever I have seen. No response, Rude character to Customer and after finishing the filling work not even giving an approximate time when the delivery will be. Just asked me to wait for a phone call (Might be even days).

SECONDLY, When taking the vehicle for delivery, I think Its MR. Murugan if not wrong, I asked him regarding the change of the Fuel Cock, he replied they might have made some alteration and it may not leak(in an Irresponsible way, busy talking to fellow colleagues) but never minded to give me a remedy. The cock was very rough indeed and damaging the plastic surrounding but I was told that let it be. (So that they can gain in charging for the plastic cowl later)

THIRDLY, When the vehicle was delivered, I was not even shown the vehicle properly but asked to sign the feedback form which unwillingly I had to give a remark of GOOD, having a courtesy that they might have made it good this time comparing to last time. But it was VERY VERY POOR indeed.

Lastly, Lat time when I got the vehicle from service, I found it skidding when I was riding at a speed of 40KMPH but the response was very bad.

I beg you indeed Please resolve me my problems so that in future I may have a happy riding with HONDA.

I have also attached a previous complaint lodged against LODHA Honda which was resolve in least time and done to thee Best by CRM of LODHA Inaithulla.

I had to go to Maansarover as Lodha is far for me.