[Resolved]  Honda Shine — booking

ABNORMAL SOUND FROM MOTORCYCLE ENGINE

Dear Sir,

I HAVE PURCHASED A HONDA BIKE MODEL CB SHINE FROM PRATAP AUTOMOBILE NARSINGHPUR ON DATED 16/05/2010 Chassis No- ME4JC36CFA8025147 & ENGINE No- JC36E2033819 During running the bike, I was felt that abnormal sound was coming from engine. I have compliant about this problem to dealer and he accepted and told me it was due to the engine during first service they check and servicing. They checked and accepted the problem and replaced my bike to the company. I think this is not a way to deal with customer. Again three times I was complaint for same problem, they replaced some other part but problem is same. Please take of this matter seriously and take necessary action because now I have loose my patient other wise I will come through consumer court. I have spent one MONTH for this matter. I am unhappy to purchase a Honda bike. Again I am requested to you please take this matter seriously and take necessary action.

Thanks Regard

JETHULAL BORKAR
BLOCK PROGRAMME MANAGER
GOVT HOSPITAL SALICHOUKA
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251220
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MAIL ID (nipi.[protected]@gmail.com)

I booked Honda shine on 25dec2010 at 'ORANGE AUTO PVT LTD, TAWLI CHOKI'.As per document received by show room my waiting period was 30-35 days. But whenever I asked they extend 15 more days in each time. Today(24feb2011) 62 days completed still I am waiting for my shine. When I asked again they extend more 15 days(10mar2011) waiting period. I called no of times but nothing will happen.Can anyone suggest me how I will get my bike soon?

Thanks & regards,
Samir
samira.[protected]@gmail.com

Dear Sir,
I had purchased a new Honda SHINE from OM HONDA BERHANPUR(ORISSA). The service was very much unacceptable . 1st and 2nd servicing was worst.
I had given a complaint regarding my handle balance to the Honda service station & customer care which was giving problem after 2nd free servicing. I gave a complaint on 2ND free servicing period and which they didn't rectify it rather they assured it is ok. So I didn't do any service and I complained regarding this, but I didn't get any reply from Honda service. This act disappoints my state of mind. By which I think during the warranty period service at Honda service station & local service station mean no difference. Please solve this issue as soon as possible & please take relevant steps towards these type of issues from Honda free services to customers and playing with them.

Vehicle Model: Honda SHINE
Vehicle Reg Number: OR 07 Z 2060
VEHICLE COLOUR: BLACK GREY
PURCHASE DATE: FEB 2012
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