[Resolved]  Honda Two Wheelers — Engine problem in Honda Activa

Address:

Gurgaon, Haryana

Dear sir,

I had bought a Honda Activa scooter in November,2009 from the Honda Dealer in Gurgaon, Ganpati Auto.

Right from the start, there has been a problem with the vehicle. There has been a constant noise in the engine. I had complained about the same to the dealer, who kept the scooter with them for 3 days to check. The vehicle was returned after 3 days without correcting the problem. As per the dealer's manager Mr. Grover, this problem is recurrent in certain vehicles. As per him, the probability of this problem is after every 18 or 20 vehicles.

I have also taken up the matter with the Honda company directly through repeated emails. There has been no positive response from their side. The only reply I received was that they are looking into the matter and will advise. Mr Pankaj, a technician called on 14th June,2010 to say that they would check again and call back in 2 or 3 days. There has been no response since.

Secondly, the mileage committed by Honda is 64Kms to a litre of petrol, but the actual mileage I am getting is only 38Kms to a litre. This has also not improved after 3 services.