Honda Cars India Complaints & Reviews

To,
The Manager,
HONDA MOTORCYCLE AND SCOOTER INDIA PVT LTD.


Dear Sir,
My sister is using a honda activa which is very good in its performance. Unfortunately my sister met with an accident where she escaped with minor injuries and more damages to the bike. So I took the bike to the authorise honda showroom in

Honda showroom,
near kondapur Jn,
Hyderabad.

They took the bike and a job sheet was made ready. They gave the insurance guy(Bajaj Alliance) details of damaged parts with out completely opening the covers of the bike, so the insurance guy made the cheque ready. This simple job took them around 25 days. When I have checked the bike and found that they didnt uncover the front dome for inspection, I asked them to immediately do that . Then they found the handle bar and the fork are damaged. Now I requested the insurance guy to do that cheque again. This was all done by phone. But when I visited the bike, I found that the front suspensions were damaged. This time I was completely annoyed because it was around a month past and these fellows are shamelessly not doing their work. After much torture, finally they said the bike was ready(after 1.5 month), again when I checked the bike there are many problems. And after a week which I have given them for rectification, I found there is a rattling sound in the rear part of vehicle. They said that it was the number plate. The number plate was a fibre made and it was like the same before the accident and after the accident. It has nothing to do with that indescent and annoying rattling sound. They fixed some weight to the number plate and they can do nothing. After delivery I have seen that there is black part( chamber) that is being dismantled and was making sound. When I took the bike to the showroom again these fellows said that the bike was perfect with out sound when they delivered to me. UTTER LIE!! They I complained the situation to the branch manager. He said he will take care of that. After three days, they found that the chamber bolt was costly and this time the manager too started the drama to convince me that the problem occurred after the delivery. When I felt that the whole showroom was full o[censored]nfaithfull people, I took the bike out and got repaired by a local mechanic. When I have given the bike, the fuel was tank full and during delivery, the tank got a half litre. When I asked them, they told that the fuel reader is not working. NO THESE FELLOWS ARE DAMN LIERS, ITS PERFECTLY WORKING. I found this at a filling station. Who ever is responsible, its shame on Honda's path. The worst thing is that, if there is no effect on that dealer even after this mail.

[3] Date;16-03-09
Monday:
To, PRESIDENT and CEO,
Masahiro Takedagawa.
HONDA SEAL CARS INDIA.

SUB: “HONDA”car: service station in the most hopeless, rude, condition at Vadodara[Gujarat].India

sir,
here with I would like to forward you some shocking facts about the Aspen Honda ..so called the Authorized Service station and showroom, at Chani road Vadodara .[India].
DAY;[protected] Friday..
[1] I went with prior appointment for the 75000 kms paid service for my car having registration no :GJ-17-C-8369, on 13-3-09 Friday 10.45 AM..
[2] Mr. Harsad took my car for service i.e. Service check sheet SI no :1528, in process of detail discussion with him at the same movements, I informed him about the problems I see/face/predict, in my car which I wanted to get identify and to get it repaired /rectified and if necessary to change the parts too.
[3]I left the service station in few minutes with all that instruction/discussion.., , ,

Soon after, Mr. Harsad called me in @an hour on my cell phone {+[protected]} informing me with his assessments, that some parts are damaged and need replacements in respects to my complains in Car, and also added that it has to be changed immediately as it’s risky to drive car with those damaged parts, , , so with out taking the time for a second thought, I said yes, go ahead, having total confidence on Brand HONDA service station, , , on that, he verbally game me the approximate estimates for the said reaping work, cost of changing of parts including the labor charges etc…i agreed once again to pay for the such repairing and other cost which will be included in bill on the time of delivery, , …
The estimate given to me on phone for such addition work was for which I gave approval to be done was :
[a]Axel Oil shil part +labor
[b]Main shil part +labor
[c]Dampers [Jumper]Bush Part+ Labor
[d]Lower Arms and suspensions part+ Labor
+ + + +….if some thing to be added which course of repairing /Changing of parts, , ,

As On that, , Mr, Harsad told me on the phone that this is big job for them, , and so they will not be able to give my Car being repaired /serviced in time one day[ today ], and asked my permission to keep the car for second consecutive day,
[that is for 14-03-09 Saturday]…..even on that I said it’s ok, , if the Car is required by the service station for one more day, , I Don’t mind..…and so the car was kept for 2 nd Day, , in spite of delivering me on the same Evening ..

I was happily sleeping on Friday night, , with all the great Dreams of my Sunday Drive with Family, , …..
Page:1
CONTINUE OF LEAF, please go ahead, , , , read it…………

But I never visualized or never predicated the storm which is due to struck me on Saturday From ASPEN HONDA, , the so called authorized dealer / Service station

DAY:2 nd 14-03-09 Saturday:

The BAD Day:

[A] I was just thinking in the morning on this Day :Saturday 14-03-09 that I will get a call from the ASPEN HONDA, , service workshop, , , that my car is ready….

No, nothing happened so, till today I was wrong in thinking for the BRAND HONDA…, , and now I come to know the real sense of it.., it was my wrong imagination, , i was having wrong impression about brand HONDA, ,

It started giving me jerks, , and has put me in mental trauma and pain, , about possessing a HONDA CITY car…which I can’t forget for my entire life, , which I may pass to my family, friends, relatives, , , to think twice before they go For HONDA, , if such service back up is established, , ,

[2] Sir, , it’s not the end of story…pleas go through the lines, , words, , , , , I continue here with to say you more in details, , ,

14-03-09 Saturday Afternoon…..
[a] : I never received a call from the service station till after noon as per their words….i was waiting for it, , but in vain..

[b]:in the afternoon, , I tired to call/talk, , to Mr.Harsad on his cell no :[+[protected], , , which he had given me on the Said Service Check sheet, in his hand writing on the bottom of it, , ., , but he never talked to me, , never answered me, never picked my phone and, never called me again till 5 PM…Saturday 14-03-09…..
[c] I kept on calling him on his same Cell phone for more times, , but in vain….
[d] I was not having any other contact phone numbers of service station ASPEN HONDA…so I got worried, , , , even though their SERVICE CHECK SHHET does not carry / prints of the LOCAL LAND LINE phone numbers.., just imagine..one can’t talk to the service station and not one calling/replying, him for his beloved CAR, , ,

And the end I tired to trace out the LOCAL land line BSNL phones of ASPEN HONDA by calling BSNL helpline, , and in my pain full exercise I got the phone numbers, , but not in the Name of APEN HONDA but on the Name of M/s Tectone Motors Pvt Ltd….thay are :2761821 and 2761822, , , ,

So immediate called on that no @3.45, , , and some peon/servant took the phone, and said no one is in the service station and this is front desk, , , and he is not in position to say the status of my Car..

I insisted him to transfer the call to service manager, /service department, he denied, , , I kept on requesting him, , & he said call later…
So I told him in little harsh words that please I am just holding the line, , go, , walk, , run.. to service station and get any one who can give a clue and satisfactory answer…and no one came, , , but he only said your car is ready come down for delivery at 5.00 PM..

And I rushed to the APEN HONDA, , Chani at 5.00 Sharp….

I entered to the service Station Lounge, by my surprise, , , . no one was present, , no one at reception, , , no one on cash, , no one in SERVICE mangers’ room, , , no one in entire CUSTOMER lounge, , no lights were put on..the Air-conditions were not working, , , , , , ,
I thought this are the NEW STANDERS OF HONDA, brand…, but even though I tried to contact a servant /peon, , and told him to call some one, ,
With as usual lazy attitude, , a Man, not in uniform, not with any HONDA logo on his dress, came to me, , and later I came to know that he was MR.FAIZAL MUNSI..senior Service Manager…

Page :2


CONTINUE OF LEAF, please go ahead, , , , read it…………


SIR, , now please concentrate the points I am highlighting you, , it’s most important, , it’s more serious, and, it’s most answerable..

[1] : as MR.Faizal Munsi, , the Senior Manager, , , approach to me, , I requested him, , the first thing is to please start Some Air condition/fan and to put on little lights as it’s dark, I can’t sit more here, , as it’s already 15/20 minutes I am here sitting in this condition and i am on MEDICIN with diagnosis of Asthma and chest Congestion…

I hope HONDA know well about all this illness, , , and how I must have felt sitting all for so length @15/20 minutes…so it’s the one fact I would like to answer me…

[2] Mr. Faizal, , then, , hand over me the bill, , of Rs.9438.00 [Nine thousands four hundred thirty eight only], , and said ..the car is ready and the service is done, , you can pay and drive the car home, , ,
Till nothing was told me too about, what is done and what is not done … just Mr. Faizal told me to pay, , that’s all..
I asked were is my car, , he said, yet wait for another 30 minutes, , as the 3M interior cleaning is still going on, , ,
Ok, , I said, , , ,
and now, meanwhile, I got the time for just go through the bill which I am paying, , and I got socked seeing the details of it..

The work for which Mr.Harsad had took the approval from me on phone include; Lower Arms and suspensions part+ Labor…
I found from the bill that this was not attended…and asked for the reason, , , , Mr. Faizal said :he don’t know the answer..and said let me ask my Superior, , so he took the bill from me and went inside the service area were the cars were parked for serivec, , I was watching him through glass panels, , as he was discussing it with some one ..later I came to know that he was Mr. AJAY JADAV, , , , , the VICE PRESIDENT, , , @10 minutes, later he came back to me and said :

“, we could not attended the complain, , we could not repaired your car, , , , we kept the car in service station for no reason for one extra day, , and even though we were in full information that we are not having such parts in stock.., , , , and added, :, ””” you can take the car now, , don’t pay, , , , , it’s our mistake, , , , we never informed you about this, , ””””

I said no, I can’t take my car with out paying you, your bill, I want to pay for this bill as its my duty to pay, but I want the explanations on the points ;listed below :please give me all this writing so I can forward it to higher authority to just look in the matter, , ,
The points were :
[1]for the work not done and for not informing me
[2]for not giving me my car back in time ..
[3]and the explanation for keeping the car unnecessary for days in service station even though u knew you don’t have such parts,
[4]for not peaking up my phone calls, , [mr.Harasd]
[5] for all not informing that the service is not don’t till the time you handover the bill to me to pay[Mr.Faizal]
[6] for making me wait unattended in your lousy, , dark, , service lounge un attended for length of time….
[7] for making me stand for more then an hour in parking bay on bonet of my car…

Till no tone or soft words of apologizing from HONDA service people who were present @me including MR. Jadav VP….i saw him passing trough me as I was just thinking what to do next, leaning on my stomach as I was not feeling well was time for me to take rest, , in the outside parking area were my car was moved, ,

It was almost @6.45 PM now, , , by this procedure…I was loosing my grips on my words, my language, , my mental status was disturbed, my family called me for so late, , , and still no one was finding the solution, , but in my surprise I observed, that the VP Mr.Jadav ordered for Extra Security around me, , as he may have thought that I may run way with my Car as, , , the award of most BAD HONDA, , VP…goes to Mr .Jadav,

Page :3

CONTINUE OF LEAF, please go ahead, , , , read it…………



Sir, , @7.10 PM..at last I requested Mr.Faizal Munsi what to do next? he said you can talk to Our VP Mr.Jadav, …I told him that he just walked close to me, , why he never cared to talk to me nor said a word to me if so, , and I asked Mr Faizal to call VP in the same parking bay, , were I was sitting since last one hour, with as usual lazy, style, He introduce me him self as a big VICe PRESIDNET, , and tried to put the matter as he knows nothing of it till this time., , just great …

Now the scenario started changing, , , what Mr Faizal told me was :to drive the car home with out paying…exactly opposite to what MR .Jadav [Vice president ]told me.. and what MR .Jadav told me was : ..no no ..you don’t ..don’t take the car, it’s risky, , I suggest not to take the car in this condition for drive, , , and also added we have already called the Delhi, , the parts will be flying on Sunday [15-03-09 Morning, , but as Sunday is holiday, , , Monday we may receive the parts, , bla bla bla bla...…bla..till 7.30 pm..bla…and on my request for service car, he added: we don’t have service car to serve you, , etc

So I left the showroom /service [protected]@7.45, , with out taking my car, , leaving my beloved HONDA, , , , , , with enger, with a lot pain, , with a lot mantel trauma..having faced bad behavior, , with useless talks full of bla bla, , with no one still saying sorry, , , , , it’s a life time scratch on my heart, , and for which I, consider the most responsible people are [1] Mr.Harsad cell no :+91 [protected] [2]Mr.Faizal Munsi Senior Service Manager [3] Vice President Mr.Ajay Jadav.. [4] and Mr. Krunal Dave .. ..along with HONDA company at the TOP of list…..

I came back, @8.00 PM, as I wanted my car back from the grip of ASPEN HONDA, , I paid the entire amount of bill in voice no :802743 [which was generated @6.22.11 PM on 13-03-09, , Saturday, , even the Gate pass given to me on Saturady 14-03-09, , was also generated on Friday 13-03-09].., , , , , , , the Amount I paid was Rs.9438 .00
And atlas I got a letter from MR, Faixal Munsi only after paying the bill amount .., , explaining me the reasons, which I am attaching with my latter, , and you can read /observe from that there is still no sense of saying sorry or apologizing ..it’s ok, , [this terms and condition was put by VP Mr Jadav that if only they will give me such letter if I pay the bill or other wise not at all]

I know nothing is going to happen, , not a scratch will be developed as it’s big set up..no one cares for such complains, , pains., traumas…THE NEW HONDA PHYLOSHOPY has just changes, , it is like: “just pay what we say, , , we HONDA have monopoly, , were will customer go in future for services?, , , customer don’t have choice, , as customer of HONDA for service, , no space for SOORY and apologizing in HONDA, , , HONDA is always right, customers are grabbed at the time of sell of CAR, , , with hopeless service back up, , , , ,

GOD CAN HELP me, , or ONLY HONDA authorities ….

Pleas, , please, , now the issues is not ending here, , , , just let me know were I will go for neat Service, , as my confidence is lost with APEN HONDA, , Vadodara, , , or I would like HONDA company to bye back my Car to I can sleep peacefully, , ,

Still my mind thinks of this : if I have not checked the bill given by Mr Faizal Munsi on the first time, , , and have draw away the car out of service station, , by keeping the thought in mind that the repairing is done, , , what would happen, , , and why, , why they hide such big thing at the time of issuing the bill, , and only on my asking, , why the work is not done, , , they clarified such a big fuss, , , I think you got the point, , , and now were will I get it done, /repaired?, , , , when?, .., I am afraid now, , what will happen to my car if I run the car with same damaged parts..is HONDA responsible for it or is ASPEN HONDA, M/s Tectone Motors Pvt Ltd, , is responsible, , just give me some hope, , thanks

Not a single word / line is imaginary nor a point of lie is written in this, , , if HONDA believes that I m pure in saying, , please please look in the matter seriously, , ,
I will be much happy if HONDA takes this matter urgently…

ARCHITECT: hiren parikh
Govt. approved Valuer
Phone cell :+[protected]
Date:16-03-09
CC to ; [1]PRESIDENT, , M/s Tectone Motors Pvt Ltd :APEN HONDA .Chani Vadodara.Gujarat.India.
[2]

Page;4

Hi,

I have bought Honda Unicorn, in April 2005. Riding the bike was heaven for the first year.
After that the troubles have started. When ever we give the bike for paid service we we tell the supervisor of the Honda service center to look into so n so aspects, but as far my experience is concerned they never do anything except the put an engine oil which costs nearly Rs.200 and charge us.

Here are list of spare parts I have replaced in the last three years
1.Disk brake pads -- two times( very poor durability) --It costs nearly 400-500

2.Rear brake shoe -- two time ( worst durability) -- it cost nearly 500

3.Chain sproket -- one time --nearly 800 -- I have complained to the supervisor in the before service that the chain is making but inspite of that they have never looked into it and that negligence costed me to change the whole thing during this service

4.Front dome's wizer -- two times -- nealy[protected]one time it was an accident, but the first time it was due it's poor durability)

5.Indicator lights -- two times -- each costs nearly -- 120 (I have spent nearly 600) on these

6. Indicator case of LHS handle -- nearly 500 (poor durability)

I have changed few other things also which are trivia.

While buying this bike I thought I am buying the best bike in India looking at the brand of Honda.
But looking at the maintenance cost during these four years(nearly[protected], I regret my choice.
I am not sure why Honda has so much of fame, despite of it's worst customer service and less durable yet costliest parts.

I have written this not just as complaint, but I want to help others to make a better choice while buying a 150cc which costs nearly 65K+ now a days.
I advice all of you not to opt for Honda bikes, and if you have Honda bike and going for service never opt for Pratul Honda service center, Kondapur, Hyderabad.

regards,
Venkat

I
Handed over by splendor motor cycle to Hero Honda authorised dealer for paid servicing after servicing when i taken over the bike i found the fuel tank was damaged when i asked it was told the same was damaged by mistake when i approached for replacement i was denied. I written letter to Jaipur Regional office for clarification of few points i did not got the reply after four months also i written reminder also to them but nothing has happened now my case is in consumer forum Jaisalmer.

Dear Sir
i had bought Honda shine 2-wheeler (TN 10 U 4021). In my bike shock absors are not working well. i informed them in didar motors. they doesnt care of this.. now i suffered heavy back pain. For each service they are water washing the vehicle and delivering it to me. They are doing nothing. please look into this problem.
Address:

I have purchased a Honda Shine Vehicle Regiastration # KA-34-U-8252 (INDIA) Bellary.

Sir, the complaint is that i have purchased new honda shine on[protected], and vehicle has front disc out due to which sound from front wheel is producing, every day i complaint of problem and visit the technician & service manager says it is ok but i asked them to give me in written that disc is good condition they refuced. now i they are saying that their service manager and he will solve the problem, but others out side mechanic are confirmed that wheel disc is bend. And i left my vehicle is at showroom in bellary, karnataka. And now i am planning to approch to Consumer Court for justice. please help me. And finally i conclude with small information that Bellary Existing Nandi Honda showroom do not have any skilled technical and hope it will effect your brand, please suggest me what to do wheather i approch to consumer court. My contact no.: [protected].
regards

Dear sir,
I had purchsed honda Activa in[protected]. The official warranty periond of this vechile is one year and it is valild if we use honda service station for regular service. I had done as per the instruction.
But on third free service one mistake had done by their employee they had put a water inside Head lite.
While as per company finished vehicle is sealed from headlite so that water can not go inside.
Due to this problem the Head lite become Deem and when i was complation to this guys for their mistake they refuse to replace that.Earlier their employee told me that if any mistake happend during service service station is responsible for that and This problem done by us so we will replace the head lite. He told me to come on Monday because when this thing had happend it was a saterday.
I agreed on their request. But I am still facing the problem
Still my 2 free service is their. I have availeable two Photo available of this complation.

So what should i do kindly suggest me .

Thanking you.

Parag Chandarana
Sales Executive
Saurashtra &Kutch
Mob:[protected]

Hi,

I am arunkumar From Bangalore. I Bought HH-Hunk on Feb 6th 2009 from SAI Motors Bangalore. So within a month i visited the Sai Service centre nearly 7 or 8 times. Between These days they replaced Baterry, Front Tyre.After that I did my 1st service from them. Next day itself i faced the problem in Gear shifting. I went to the service centre and they did somthing and gave me. But still i got the same problem. Then again i went next day and i met manager vanddan and he told me that there is a problem so you leave the bike and go. SO they took one day to fix and i took it on next day. But still same problem i faced. Again i went to the service centre and told him the problem is still there. He told me that it will be like that only. I told him to ride and see the mew bike and compare this bike. He told me that you can't compare with new bike( But it is just 30 days old bike). He told me Anyway you leave the bike and go. I will get a senior service enginner and fix the problem. So they took 2 days. After that they said it is perfect now and we have changed chain and somemore things. So i was very happy that time. But when i tested i was very much disoppointed. Still same problem with more vibration and less millege. I went again i told them the problem. So took more 1 hr and told me it will be fine now. But still No improvement. Finally i have desided to change the service center itself. So i went to "27 / 7 MOTORS" at hanumanth nagar. They just took 5 hrs time to fix all the problem. Now i am very happy to ride the hunk. It is very smooth, no gear shifting problem, No vibration and good millege. Thank you very much to "27 / 7 MOTORS". So i request all the hunk holders not to go "Sai Motors from Banasankari" for Servicing. They will spoil your bike.I feel that they don't have efficient people to work on Hunk..

Hi,

After servicing my bike for the fifth time it had started making sounds in chain box. These sounds are irretating and killing the joy of ride. I took bike to showroom(LB Nagar Ring Road, Hyderabad) to get it fixed. They said that this problem is common in these(Unicorn & Shine) bikes and adjusted chain which did not work. Even after trying for four times in two months problem is still there, I have even serviced bike thinking that it will rectify the problem.

I want to know whether the problem is really there in all Unicorn bikes or only in my bike. Can it be fixed and how. Except these sounds this bike is superb in every aspect. Even I am getting decent milage i.e around 58 in city drive.

Thanks & Regards
Omkar Neti

hello this is magesh from trichy which is my brothers one . while i ride my honda shine TN22 BC 1909 on road i just applied front brake and fell down at the time the handle bar bend. i just ride in to M.A. HONDA showroom and let it to remove bend of handle bar. they also did it. but i cant satisfy with it. so i just go to showroom and request to remove the handle bar and fit it new one. but they told there is no stock of handle bar just wait a week. so i request them to remove the handle bar and give it to me, i remove the bend from my own risk. but they refused to do so, till im riding the bike with the fork shake in that roads... kindly do the needfull.
S.MAGESHWARAN
[protected]

sir,
i would like to inform you that, i brought unicorn from your dealership at muvattupuzha ( E V M) .ENG NO :KC09E 4010593, CHASSIS NO : ME4KC098D78010661, for my periodic service i gave my bike on 27-2-09 to E VM, they charged 1435 . but they didnot give the bills & replace details, service manager mr harish behaved very badly and also my complaints still remaining, after service bike is not clean and all work are pending.please take immediate solution for that .


yoursfaithfully

jeevan jhon
[protected]

I don't know if this complaint reaches the concerned authority or not but everyone must know what a big mistake it is to buy a honda bike, not due to operational problems but due to problems faced from the dealer.
I bought a HONDA SHINE BIKE on 13th october 2008 from KRISHNA HONDA CHANDIGARH.My bike suffered an accident on jan14th 2009 in which tank and 2-3 more parts were damaged.Till date the dealer is not able to arrange for the new tank.Every time they say they have placed the order to he head office but they are not sending the required parts.
If th company cannot replace an accessory why did at the first place manufacture he thing.They don't understand how big problem the customer is facing.
If anybody listening kindly take the required action so that i am in position to receive my bike at the earliest
Thanks
Sankalp

hi i am a cbz xtreme customer. i bought it on 2009, the new version of xteme with red mag wheels. I am getting a mileage of 50, 53 and 56 an average of 50 km. My complaint is that, the bike is producing some noice when it is in 1st or 2nd gear. I think the noice comes from the fuel tank, the sound is just like a screw were dipped into the fuel tank.. I just told to the service center people about this. They done somethin but it is still remaining.

I want to purchase honda dio, & contract your hooghly authorized dealer(SMS auto)for a quotation but they give me only model price(without insurance, road tax & other).I have told them am a SBI employ so i take loan from my bank, so please put insurance, road tax&other costing your quotation. But they have not agreed shall be glad if you will please needful action & give me a total quotation for porches honda dio..

the millennium motors of jorhat, assam once had very good mechanics.they are good as engineers.but those mechanics of this days are very poor in providing a quality service to their customers.i owned a cbz xtreme bike of 14th july.2008 purchased.after riding and using the bike for 1000 kms approx. the disk brake of front wheel gives sound like it is suffering friction between the disk and brake shoes asbastors while the bike is in motion. the mechanics dealed with this problem by applying grease to the disks.after some days when the disel or grease are out again the same problem occurs.
please meri aawaaz sunooo...and give me peace of mind...

Hi,
I have purchased HONDA SHINE in Dec 2007. Its almost 1 year 2 months completed, The milage is horrible, on an average its giving only 40-43 KM/litre. Service centre (Free service for 1st yr is worst) they never solve any problems in the servicing. I doubt will they change the engine oil or simply wash and give back. This is almost my Sixth service, till now Milage Problem is not solved rather they reduced the pickup as well, even if we ride with in speed limits say 40-50 KMPH the milage is not improved. Now the condition of bike become such horrible that, neither pick nor milage. Hero Honda Spelnder or passion is far better than Shine in terms of pick up and Milage.The gear is big headche, even if you are at 4 th gear also we will feel as if it is still at Third Gear it self. Shock Absorbs are also very delicate and you when try to go with speed Crossing 60 KMPH, the bike will shake too much (chances to falling down in that speed with shine) Even Brakes are Horrible, The bike skid a lot while applying brakes, when compared other bikes. We are paying Premium Amount for Honda Brand, and the HONDA company doing big Fraud with all Shine Customers.

Dear Sir,
I have been waiting for CBZ Xteem for last one month dealer commited me many time but he is unable to provide me bike, so please help me in this matter, i am desperately waiting for this bike.

I want to complain directly to the Director and Chairman of the Hero Honda Motor Cycles, becasue they are very talented people and their invention to the gengeral people of India. I have purchase one Hero Honda Super Spledor from ESSAY Agencies, Karol Bagh as on 23.03.2008, after completion of all free services my vehicle is showing average only 35 to 40 km per ltr. Maximum time I am filled petrol through my credit card with tank full. When I am looking of km reading, only it is coming 402 km before taking reserve. I am heck and tired with services of Khanna S/stn, at Mayapuri and last service changed at Rama Road. Particularly they are not cleaning properly, not checking lights and parts of vehicle properly, not talking and pleasing properly, they are not bother what type of service customer should get from us. Just they are running with the name of HERO HONDA COMPANY. Many more friend are giving suggestion to purchase Bajaj Motor Cycle. Now, I am going to take decision that I should sell this vehicle, but when I am thinking about loan, I am silent. At the time of purchase they told many more things, but I am frustrated. They told one year guarantee for my vehicle. So I request to the Director of Hero Honda Motor Cycle, please change this Hero Honda Super Spledor Motor Cycle and provide me a new one if I will not get answer from you withing seven days I will sucide my self infront of your agencies at Karol Bagh. Vehicle No.DL6SAA6073, as on 7.2.09 reading km is 13207

i have purchased in a bike on November'2008 from A.M. Motors, Mira Road, Thane. After few days from the date of purchased, it has started giving problem of wobling, but till the date it has not been solved after complaining & spending a lot of money on repairing. I am fedup of this & know i think of filing case against them.

Dear Sir,

I am the owner of Super Splendor - MH-01 XA 2617. My bike is 2006 module.

I have gone for paid services on 7.11.2008 and also given bike battery for recharging. But at the time of taking delivery it is noticed that my bike battery is misplaced by dealer and dealer has put old battery which is not mine. He is refusing to give my original battery which is with him only. I dont have battery card with me.

I am facing a lot of problem and dealer is responding like he is owner of HERO HONDA.

Kindly help me out to get my original battery back otherwise there is no other option left with me to go in District Consumer Dispute Redressal Forum.

Dealers Details:

Mr. Raju Shah
Auto Link
A Division of Dhaval Auto Pvt Ltd.
Near Damodar Mhatre Chawl
Behind Soni Tower, Near Saibaba Nagar,
Haridas Nagar, Borivali (West)
Mumbai - 400 092.
2806 8811, 28068855


Regards,

Sandesh Jadhav
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