Comments
I have booked hotel details as below. After that cancellation done. As per below confirmation balance amont should be reached at my account within 20 day. But now it is more then one month. Not received balance amount.
When i discussed with you peoples then you are not giving any proper response.
Please suggest how to proceed, How i can get balance amount in my account.
I have maild 3 reminder called many times but no respon
Booking # HPR[protected]
Hotel Name Balaji Calungate Resort, Goa
Arrival Date [protected]Time: Noon)
Room Type Deluxe Non A/C - Double
Rooms / Nights 1 Room(s) / Night(s)
Adults/Child 1 Adult(s) / 0 children
Booking Total Rs. 36000
Advance Paid Rs. 14998.5
Booking successfully cancelled.
** Cancellation confirmation # HPR-CANCEL-14339
** Rs. 9100 cancellation fee charged to your booking.
** Balance amount of Rs. 5898.5 will be refunded to your account within 20 business days.
When i discussed with you peoples then you are not giving any proper response.
Please suggest how to proceed, How i can get balance amount in my account.
I have maild 3 reminder called many times but no respon
Booking # HPR[protected]
Hotel Name Balaji Calungate Resort, Goa
Arrival Date [protected]Time: Noon)
Room Type Deluxe Non A/C - Double
Rooms / Nights 1 Room(s) / Night(s)
Adults/Child 1 Adult(s) / 0 children
Booking Total Rs. 36000
Advance Paid Rs. 14998.5
Booking successfully cancelled.
** Cancellation confirmation # HPR-CANCEL-14339
** Rs. 9100 cancellation fee charged to your booking.
** Balance amount of Rs. 5898.5 will be refunded to your account within 20 business days.
I booked three rooms for two days stay for my family from 24th April to26th April, 2011 in Hotel Sangeet, Shimla, vide booking detail no.HPR[protected] through HotelPushpak.com and paid an advance of Rs.2600=00 through my credit card.
Due to change in exam schedule of my daughter I was not in a position to visit Shimla on scheduled dates, subsequently I cancelled my booking by sending mail to HotelPushpak.com after contacting over phone line.
On 23rd I received a telephone call from HotelPushpal.com asking our whereabouts, I again informed them about my postponed program with reference of e-mail sent earlier. Again I received call on 24th evening and asking same question. I promptly told them again about my postponement and forwarded copies of e-mail sent to you on 13.04.11.
Still neither I received any information regarding my money deposited nor they are available on phone. I have sent one e-mail as reminder but no result.
Let me know isn't an act of cheating a customer.
I request to get my dues clear as soon as possible otherwise I have no option but to go in consumer forum to make complaint.
Saleem Khan
56. Model Houses,
Lucknow
[protected]
[protected]@yahoo.com
Due to change in exam schedule of my daughter I was not in a position to visit Shimla on scheduled dates, subsequently I cancelled my booking by sending mail to HotelPushpak.com after contacting over phone line.
On 23rd I received a telephone call from HotelPushpal.com asking our whereabouts, I again informed them about my postponed program with reference of e-mail sent earlier. Again I received call on 24th evening and asking same question. I promptly told them again about my postponement and forwarded copies of e-mail sent to you on 13.04.11.
Still neither I received any information regarding my money deposited nor they are available on phone. I have sent one e-mail as reminder but no result.
Let me know isn't an act of cheating a customer.
I request to get my dues clear as soon as possible otherwise I have no option but to go in consumer forum to make complaint.
Saleem Khan
56. Model Houses,
Lucknow
[protected]
[protected]@yahoo.com
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64%
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14
Pending
0
Resolved
9
+91 674 307 4300
Hotel Pushpak, Kalpana Square, Bhubaneswar, Odisha, India - 751014
it is almost 7 months went.