House Full, Aundh Pune — bad server and false promise

Address:

Pune, Maharashtra

Hi All

I have also a bad experience with house full. On 15th Aguest 2011 I have purchased a dining table from house full Aundh branch just after seeing their promotional add on that days times of india. In that one dining table was priced 6999 and free gift of diamond ear studs which worth RS.4500. We paid the amount the said day and immediately got the gift (it seems to be cheap ear stud which costs rs.10 or 20 as I am not expert in evaluating diamonds no further comments on this side) and got delivery voucher in which delivery date was 10th of September 2011. The offer was irresistible we didn’t have any problem to wait for 25days. On 10th September we called to the given number and enquired about the delivery. At our surprise the person attended the phone asked us about what delivery we are talking and I have given all the details to him. Still he was repeatedly asking me are you sure is it today is your delivery date. I said sternly it is today and it is he supposed to know about the details of customers has he himself said that he is the concerned person and he is not able to find my details in his records I am going to file case against the company for cheating then he was able to trace my details in his records and informed that by evening I will get my table delivered. But till 6PM no news from the company or no table delivered I called the same person again. This time he said my table was damaged and they need another one and half month to deliver the table to me. I didn’t say anything to him but simply went to showroom and met the manger there. He heard my story and asked me to choose any other expensive dining table then he will be able to deliver that on same day else he is helpless and I need to wait for another one and half or two months that also he was not ready give any guaranty. I asked him to give the money back he was more than happy to return my money and he did it within a minute. His expression was like that he was relieved from a promise which he was not able to or not indent to fulfill.
It is a surprise for me If they don’t able to deliver a product why should this people continuously giving similar adds and cheating and waisting customers time and money. Any after reading all other comments I am happy at least I got my money back instead of a substandard product. I am adding this comment because it may help many others not falling into the same trape

Best regards
Sajith