[Resolved]  Housefull Furniture — WORST SERVICE AND QUALITY

I totally agree with Tejas on this and also would like to share my first and bad experience with HouseFull, Kharadi, PUNE.

I have ordered for a queen bed and a Kurlon budget mattress which was supposed to deliver me on 19th Dec 2008. Though the Queen bed delivered on time mattress took around 3 weeks as they claimed that it was out of stock.

Finally I got my mattress delivered on 07th of January, 2009. Today I was really shocked the way they cheated me. The mattress delivered to me had a sticker labelled as Kurlon which went unnoticed at the time of verification. The mattress is actually torn and got stitched by them and to cover up the same they put the sticker on top of the same.

I strongly recommend that we all need to unite and teach these people a lesson that they would never forget. In fact they have a feeling the money that we pay lacks the customer service.

I completely agree! i have experienced the same thing.. my delivery was scheduled for 19 of nov.. i informed them well in advance that i have a party at 21 so i want everything before that.. i purchased goods worth 60 K in one go from house full.. but was felling so helpless after placing my order.. after so many phone calls & personal visit i got my goods delivered much after the scheduled date.. that too not all, they just delivered half of the stuff and said half in not in stock.. then after waiting for 4-5 days finally i got remaining stuff but this time it was not what i ordered!!.. he is delivering something which i have not ordered!! and arguing with me that company doesn't deliver wrong thing &. i must have ordered that! finally after speaking to their seniors they agreed their mistake... . that is not enough.. it is hardly 5 months and my bed i.e. CADIZ BEDROOM SET is literally broken into two!! screws from one side are all loosed & it is of no use to me.. i have uploaded pic of my broken bed on this link c it your self!--http://img246.imageshack.us/img246/7308/housefulldahisar.jpg i am warning all those who are planning to buy any stuff from them.. BEWARE ... i am trying there ph no but no one ever picks up phone which is provided on thr website i.e. Tel.[protected], 29451801 .. if they are giving these types of services in a city like mumbai then i really fell pity about all those small towns customers where they their branches... I have lost all my faith in this company & i seriously dont want any consumer to fall prey to them.. PRATEEK

I too agree with their bad customer service, I ordered a shoe rack for 3k on 01-06-09, After a long wait i got the material on 08-06-09. But latter i found, when the guy came to assemble that its is not complete. Some parts were missing from the pack.

Till now i am following up with them, They casually reply saying they have ordered the missing parts to the mfg company and soon they will deliver, After arguing for so many times i am still not able to understand, why they can't just replace my piece or just take the missing parts from other pack and fix my problem ?. Why i am suppose to wait for their next consignment from their supplier ?...Now i don't have to run after them as now even they started avoiding my calls, once they come to know i have called them.

Purchased from Dhasir, Mumbai

Please avoid visiting that store...which i feel is a silent cheater...

I also have similar opinion about the service by Housefull. It is patehtic!!! I bought a sofa set and a dining table set from housefull in Chinchwad, Pune. The cushion of the dining table chair is not fitting properly when their carpentar assembled them first time. He assured me that he will come back and fix it next day. He did not show up next day. I tried to call them, but their phone is always faulty. I had to redial almost 20 - 30 mins to get connected. I told them about my concern and they fixed an appointment for the carpenter to come. But he did not showed up again. After many follow-up for two weeks the problem was not solved. I physically visited the show room again and shouted at them for the kind of service. They assured me that the problem will be solved the next day surely. As expected they did not come. So i request all you to rethink before buying from Housefull. Though they advertise sale ka baap and all dont fall into their play. Buy it from another reputed furniture dealer. HOUSEFULL SUCKS!!!

I had bought dinning set from PCMC, Pune before 6 months after severe hard efforts by regularly calling them for delivery on time but as they have habit of cheating customers they failed to deliver goods on time.When I got goods after delay of 3 days I saw that they didn't have the screw, nuts and other things which helps in assemble the dinning set. Again they keep telling that hey will come tomorrow and fit all the items. Now, before 2 days what I saw that it just simply broke into pieces. We were just sitting at sofa watching T.V and suddenly it breaks from corner. By God's grace, thankfully no one was near otherwise it would have become worse. I know its a glass item but untill n unless you will not put any hammering or any pressure it should not break like dis atleast???? That means they had delivered us a defective glass by making some polish and shining so we cannot see the defect, crack on the glass. I strongly feel that we should teach them a very good lesson so in future they will keep in their mind. I request the customers who are planning to buy from HOUSE FULL, don't even think to go there, they are making customers fool...

A few months back I had to buy a new cupboard for my wife since I was getting married. Mom and me went to Housefull. We got a cupboard for a great price... My wife loved it and we are satisfied with the quality..