Housefull International — Incomplete Delivery and No response to Complaints

Address:

Pune, Maharashtra

Hi,
Dealing with Housefull international Limited has been the worst nightmare of my life. My bad time begun when lured by the low price and 7 days delivery guarantee, i purchaed a 3 seater swing from there web site www.housefull.co.in on 24th July. after sev eral followup the delivery was finally made by them on 6th August, with a promise to do the assembling within 24 hours.

When nobody turned up for assembly i called up the customer care again a series of false promices started. Here the major problem is that either all there numbers are engaged or keeps ringing with no response and even if after several tries somebody picks up they will either give you a new number or will say that you will get the followup call within few hours which never happen. For me after about 20 calls to different numbers finally a guy turned up for assembly on 11 th august evening.

My trouble does not end here, after opening the pack he declared that all the parts required were not in the pack. and two of the parts were missing. as per the instruction fromt here customer care i mailed the details to there mail ids:[protected]@housefull.co.in and [protected]@housefull.co.in on morning of 12th August and have been waiting for there responce since then. So far i have made more then HUNDRED calls to there customer care with about 15 of them being successfull and the reply has always been standard my complaint has been forwarded to there Complaints depart ment with few hours i will receive a call from them. So far morning of 22nd August there has been no proper responce from them. and All my effors have gone in vain and my harassment in ther hands continue.

My advice to all buyers. Do not get lured by ther false commitments and low price. Just google arond and you will find more then 100 consumers who have either not received there goods or have received incomplete or damaged parts. and are still fighting for there complaint redressal.
now even after
a month i am still to get my swing and have no idea if i will get it or not and if get it then by when.

-Abhijeet