[Resolved]  Housewife — prepaid mobile recharge

I have recharge my mobile through ICICI bank net banking on 27/11/2009. But till date I have not received balance or cash back. . Details are under.

My mobile No. [protected]
payment ID : [protected]
amount Rs. 112.00
Date : 27/11/2009
Payment status : success
Payment remarks : 0803
Biller details: Prepaid mobile recharge, Euronet worldwide India Pvt. Ltd., West Quadrant, II floor, ILFS financialCtre, BKC, Bandra - 51.

And done another tranction as under

My mobile No. [protected]
payment ID : [protected]
amount Rs. 393.00
Date : 27/11/2009
Payment status : success
Payment remarks : 1004
Biller details: Prepaid mobile recharge, Euronet worldwide India Pvt. Ltd., West Quadrant, II floor, ILFS financialCtre, BKC, Bandra - 51.

But sorry to inform you that both the transaction was not done till date .

Kindly help me.

Regards

SK
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Hi,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

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