Hp — HP service | |
HP is full o[censored]nprofessionals.I bought a HP laptop(dv 9700) six months back..used it for three months then there was some problem with the display adapter.So i contacted the dealer, so he sent the laptop to HP..i got a confirmation from HP through sms that service report has been generated..the dealer said that it would just take 4-5 days for everythin..its been more than 2 months now no reply from HP.I spoke to the regional head of HP(Mr. Somnath)..but of no use..and i am still waiting..HP sucks Was this information helpful? | |
 4 Comments | |
Comments
Here in Orissa also I am facing a similar problem. The engineers at the service centers are only there to cheat you by telling something unnecessary. I wonder whether they are qualified or not.
I bought an Hp PavilionDV9601 AU...It cost me Rs 48, 750...2 months after my one year waranty expired the mother board got damaged. And I was asked to replace it which wil cost me Rs 22, 000.
Now HP is legally in the correct, but let me tell you that if I go to a company and purchase a product for 48, 000 RS and 1year and 2 months later they expect me to pay another 22, 000 almost a half of the product cost they are seriously mistaken.
(I bought the laptop S/n0 CN F7 392 VDG from Quad Media Chennai 9/ April 2008)
You go to a reputable company expecting a good durable product or atleast just service. Hp might be legally in the correct. But I guarantee you that I will never buy an HP product again and I will make sure that none of my friends, familly and colleagues buy one either and there are a lot of them. I take it upon myself to spread the bitter experience of HP and I assure that I will adversely affect your sales, even if it is by a very small fraction, I am a freelance graphic designer and I use a lot of computer and computer accessories in my line of work, but I have never had such a bitter frustrating experience before HP.
Now HP is legally in the correct, but let me tell you that if I go to a company and purchase a product for 48, 000 RS and 1year and 2 months later they expect me to pay another 22, 000 almost a half of the product cost they are seriously mistaken.
(I bought the laptop S/n0 CN F7 392 VDG from Quad Media Chennai 9/ April 2008)
You go to a reputable company expecting a good durable product or atleast just service. Hp might be legally in the correct. But I guarantee you that I will never buy an HP product again and I will make sure that none of my friends, familly and colleagues buy one either and there are a lot of them. I take it upon myself to spread the bitter experience of HP and I assure that I will adversely affect your sales, even if it is by a very small fraction, I am a freelance graphic designer and I use a lot of computer and computer accessories in my line of work, but I have never had such a bitter frustrating experience before HP.
DO NOT BUY HP laptops in New Delhi, INDIA.
They have the worst service centre, and rude customer care people. I have had harrowing experiences with them.
I will not recommend HP or Compaq laptops to any person.
Vivek Thakur
They have the worst service centre, and rude customer care people. I have had harrowing experiences with them.
I will not recommend HP or Compaq laptops to any person.
Vivek Thakur
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
38%
Complaints
4974
Pending
0
Resolved
1860
View all 4974 HP India reviews & complaints
+91 80 2612 9000
+91 12 4234 6992
24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
View all HP India contact information
can u give me detail where can i get this printer, im in mumbai