[Resolved]  Hp — Laptop Repair

I had purchased a HP laptop in August 2007. The screen went dead in September 2008 and I gave it for repair to the HP Service Centre at Saki Naka, Andheri, Mumbai on 11th October, 2008 under the Case ID [protected]. I was told that the motherboard was faulty and it would be replaced in 3-4 days. However, the laptop was finally repaired and given back to me only in the first week of November 2008. Thereafter the laptop again stopped working on 28th November, 2008 and was given for repair on 29th November, 2008 under the case ID [protected]. The Service Centre informed me that the motherboard has to be replaced once again and the same will be done in 3-4 days. It has now been 35 days but the laptop has still not been repaired. I have been asked to contact Mr. Rakesh Rasailam from HP on[protected] but he never answers the phone. I was then asked to speak with Mr. Arun Poojari on[protected] and 91-[protected], who has been of no help at all. There has been no response to the emails that I have sent. I even lodged a complaint on the HP website under the ID No. CCHHSAP183730. No one has bothered to respond to this as well. Please do not purchase any HP products since their after sales service is PATHETIC.