[Resolved] Hp — Fraud Vendor! Systech Computers Pune | |
2nd Floor, Archies Court, Shankarsheth Road, Swargate, Opposite Saraswati, L. P. G. Petrol Pump Pune, Maharashtra - 411 042 (INDIA) ^^ The above vendor is a fraud. I purchased a laptop of HP Model: TX1000 From the vendor about last year october. The laptop comes with a warranty of 1 year. Recently it developed a snag of overheating and the screen vanished . I contacted the vendor about it. he said its a known defect and he will get it corrected. I asked him whether i could send it to the service centre. to which he replied my laptop is not under the warranty as it has only limited warranty which does not covers hardware. I was really pissed of at this. Then i asked how could i get it repaired to which he replied i must send the laptop to him to pune. i currently reside in mumbai. and above of that he asked me a sum of Rs. 6500 to correct the defect. I argued that its not 1 year yet and it is supposed to be under warranty. but to no respite. He flatly told me about warranty which was not told on the date of purchase. So Please do take care and avoid this particular shop to purchase laptop or electronic goods. The vendor will try to lure you with attractive rates. and deliver you a product lacking in some or the other area. and in the end you will be left tearing your hairs. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
hey gaurav how r you???
you havent mentioned that u got this amd bakwas laptop..!!...
i might have told u not to take this always go for intel ..!!
you havent mentioned that u got this amd bakwas laptop..!!...
i might have told u not to take this always go for intel ..!!
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i think the problem is with product manufacturer's defect only.
as service engineer opened it in front of me he showed me the burnt cpu with black spots..
and then e told me that as these laptops comes with"amd"cpus they can sutain indian temperatures..so i couldent get warranty as it was burnt...so changed whole mothrbord processor in rs.16000/-, , , so i will suggest u for go for it (repair cost 6500/- is negligible..)..as one of my friend is having same amd laptop f733au...it also hangs up within a hour...
thanx..