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Hindustan Petroleum Corporation [HPCL]

[Resolved]  Hp Gas — Bad Service by Sugam Enterprises, Kanakapura Road

The service provided by Sugam enterprises is very bad. The phone is always engaged or no response. Many a times we have to go personally just to book the complaint, and then make follow-up calls to delivery boys to get the cylinder delivered and tip is demanded as if its thier right. They dont accept anything less than Rs. 25. If any one knows to whom we can complain about this dealer, pls reply to my email [protected]@rediffmail.com so that I can complain with evidences to take action against this dealer so that he gives a prompt services going foward atleast
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

I could not reach the SUGAM in any of the phone no to book a cilinder.
I only have one cilinder.. It is too much
Reply

Sugam Enterprise — regarding money collection

Your service boys are collecting lots of money from customers for delivering the cylinder every time every month. Are'nt they paid monthly for their work. this is a kind of corruption u are doing to us. These guys are collecting more than 25-35 rs from every people to deliver the cylinders at jaraganahalli lanes. This must be stopped right now. Or else this complaint will be posted to the consumer court complaint box regarding the sugam enterprise gas section and the manager and service boys.
Also when people raise to ask them why the need to be paid they say the'll keep the cylinders out of the gate if they are not paid extra money . Please see to it that they dont do it further and expired dated cylinders are not giver to customers anymore...
Reply
Yes we too face this problem every time???????????They are money eaters
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    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
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