Hp Gas — HIGH PRICE AND REFUSING

HELLO SIR

I APPLY FOR A NEW LPG DBC CONNECTION OF HP. DISTRIBUTOR CHARGING RS 3500 ONLY FOR ONE CYLINDER WITHOUT STOV. WHEN I MADE A COMPLAINT TO HP (COMPLAINT NO.[protected] DISTRIBUTOR SAYS THAT RASAN CARD IS MUST FOR A NEW CONNECTION ,WHILE I PROVIDE THE COPY OF MY PASSPORT. I AM A INDIVIDUAL AND THE RASAN CARD IS IN THE NAME OF MY FATHER. WE HAVE A CONNECTION OF BHARAT GAS IN THE NAME OF MY GRAND FATHER NOT FATHER. SO I GIVE THE RASAN CARD(WHICH IS IN THE NAME OF MY FATHER) TO DISTRIBUTOR AND TOLD HIM THAT GIVE A NEW CONNECTION OF HP TO ME OR TO MY FATHER. DISTRIBUTOR SAYS THAT YOU HAVE ALREADY A CONNECTION OF BHARAT GAS SO WE CANNOT GIVE YOU A CONNECTION. NOW ITS IRRITATING. HP ADVERTISE THAT THEY GIVE THE BEST SERVICES BUT I DONOT FIND.
I WANT TO ASK YOU, AN INDIVIDUAL CANNOT TAKE A NEW CONNECTION ? AND WHAT THE PROBLEM WITH MY FATHER THEY HAVE RASAN CARD AND THEY DONOT HAVE ANY GAS CONNECTION IN HIS NAME.
THERE IS MANY PEOPLE WHO HAVE FIVE MEMBER FAMILY AND HAVE 3 OR 4 GAS CONNECTION. BUT DISTRIBUTOR HAS PROBLEM TO GIVE A SINGLE CONNECTION TO ME BECAUSE I ASKED HIM TO GIVE THE CONNECTION AT RIGHT PRICE ?

THIS IS MY HUMBLE REQUEST TO YOU PLZ CHECK THE ISSUE AND GIVE THE BEST SOLUTION.

THANKS & REGARDS