[Resolved] Hp Gas — unauthorized gharges | |
hi, i shifted my residence from borivli(west), mumbai to vile parle (east).i had connection of ramlata agency, L.T.road, borivli.i then applied for transfer to M.N.Doshi gas agency, vile parle east, near shabri hotel, nehru road.After submission of auth. code their was charge of 80/- taken from me without any receipt.Person sitting in shop told me 57/-rs waas charge of tea which was offered free from HP company as a complimentary gift to customers.rest were his service charge.Another person from his side came to my home to check out add.who again charged me 40/-rs after giving non stamped reciept of M.N.doshi gas agency. Is there any one listening to all these our greviences .I faer after doing complaint they may not give the cylinder. I will change my service provider to other. Concerned authorties pl look into the same. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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![Hindustan Petroleum Corporation [HPCL] Phone](/img/bn/phone.svg "Hindustan Petroleum Corporation [HPCL] Phone"){kind=small}
+91 22 2286 3900
+91 14 1274 0087
![Hindustan Petroleum Corporation [HPCL] Website](/img/bn/www.svg "Hindustan Petroleum Corporation [HPCL] Website"){kind=small}
![Hindustan Petroleum Corporation [HPCL] Address](/img/bn/location.svg "Hindustan Petroleum Corporation [HPCL] Address"){kind=small}
Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
my cosumer number is 607481 at SLV Hp Gas Agencies, Now at gottigere ( previously at Kothanur ) banneragatta Road, Bangalore Karnatals - their Tel Nos are [protected] - 11 12 . The delivary boy demand Rs.50 to 60 extra than the bill amount from the ladies and not properly behaving with them. When this has been questioned they say this is the legitimate service charges to them . this happened 0n 28.10.10 when the delivery boy supplied the gas to us in private autorickshaw. Our previous supplier was M/s Shakthi Gas agency with which v were very happy and the delivery boys were also well behaved. Even the supply of gas cylinder was also in time. We re not happy with present SLV gas Agency regarding their supply method and is now quite far away from our residence (Gottigere ) and very frequently telehones of that area gets out of order which causes lot of problems for booking the cylinder. More over the behaviour of recent delivery boy is also not appreciable one and demand of extra service charges is also very hign . In the light of above matter our gas connection may kindly shifted back to M/S shakti Gas agency Jayanagar bangalore- 560 011 ( Our previous supplier )
thank u Krishna Moorthy B