Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

I have to buy a new gas connection, I m working in Jalandhar Punjab, I have confirm from PAUL GAS, Near BOP Jalandhar. He convey me that there is requirement of Rasan Card for new gas connection.

I need suggestion from your side. that i m leaving on rend in jalandhar from last 3 month with my family . I m doing private job in Delhi and based in jalalndhar for automation project and i m not having any gas connection, I have to purchase new connection
1. Pan card
2. Driving license o[censored]ttarakhand state.
3. Rent agreement of Punjab Govt.
4. Letter head from Company that i m leaving on rent.

Kindly suggest can i purchase new gas connection and when ? what are the formalities.?

HP — Service is poor in Transfer of LPG

Dear Sir,
I am in a privet job in construction industries and I used to have been transfered after two /three years years.Now I have been transfered from Ludhiana( Punjab) To Palvoncha (A.P), I took transfer voucher for my LPG gas connection and contacted local gas agency to give the gas connection.But I am frustated to listen his reply. He told that no gas cylinder stock is with him and it will take 2-3 month to give my connectin.He is even not receiving my T.V for processing the same.
My question is as follows
1.Can any body continue with his normal routeen without any gas connection/coking the food
2. Is there human face regarding above problem of Gas Marketig companeies.
3.Guide me the procedure so that I can get my connection as soon as possible.

Regards,

B. K Sharma
Mobile No.- [protected].

This comment is Dedicated to All Seniors of Hindustan Petrolium who is
looking after Home LPG,

Is there any body who can give me a esclation Chart of Hindustan Petrolium (LPG) with Name, Mobile No & Email ids?

Dear Sir,

I am a frusterated consumer of Hindustan Petrolium, My complaint Ref
No is 09011177 dated[protected]. Internet Booking No. 65661 dated
[protected], But summery is it is not deliver yet. After complaining
mr. Dilip and Mr prakash Both use to reply consumer to confirm
delivery. Even either they would have wrong information or they are
working like a Swarna Enterprises Agent.
Sir, Swarna Enterprises use to check cylinder number, mention in Blue
book and At the time of Delivery they require same empty cilynder, Now
Distributor is saying that We canot deliver LPG, Do whatever you want.
Details are following,

Dear Mr prkash,

Why each and every time after booking from internet, I have to make a
complain regarding same. If you distributor is facing poblem in home
delivery then you must mention that you cant dliver or Stop booking
from internet. Details are following.
Internet Booking No. 165661,
Booking-Date[protected]

Regards,
Bachu Narayan lal

Poor Service OF LPG HINDUSTAN PETROLIUM

Hindustan Petroleum — Delay in supply of gas

Since 30 days from booking LPG cylinder, the HP
dealer is not suppling gas .It is very bad on the part of the agency.The response of office employees of dealer is totally irresponsible towards custmers.
The office phones always busy and they will not response properly to the custmers . The agency telepnone numbers are 24537778/24530501/24330210.

I am having LPG connection with single cylinder. Every time I have been facing problem after booking to get fresh cyclider from Gas Agency at Samlkot due to I am unable to book till complete the stock in existing cylinder, because of I don't have spare cylinder. So that after booking cylinder, delivery is becomming late, it may come 10 or 15 days. Till that time my family has to eat Hotel food due to non-availability of Gas.

Hence, I approached the Gas Agency to apply spare cylinder but he is not accepting to take application he is telling no more cylinders are issuing anybody. That's why we are not taking applications from consumers. Its very bad. Hence, I request you to strictly advise by the concerned authorities against Gas Agency Dealer to receive applications and prior to give as per serial number.

As well as, whenever we book the cylinder they have to give on priority basis. But the agency authorities are selling /issuing the cylinders in block market to unauthorised/unrecorded persons, first priority giving to them only after so many days they are issuing actual gas consumers.

Therefore, I request you to kindly arrange to depute authroised persons from Regional Centre, Visakhapatnam and observe their allotment of gas cylinders and take urgent action for streamline the gas supply to the right people.

I am awaiting for your favourable action.

Hindustan Petroleum — Delay in supply of cooking gas

Sir,
I booked a cooking gas on 17.12.08.But i am yet to receive the gas till today.When i contacted the dealer today(05.01.09)I was requested to make a fresh booking today though I was not enlightened on what happened to my booking on 17.12.08.In this connection I am to add I have left a standing request with your dealer to deliver gas to me on any saturday because on other days of the week my residence remains under lock and key.Please take necessary action so that I may get supply without delay.
Yours Faithfully,
Buddhadeb Mukherjee
Jt.Secretary to the Govt.of W.Bengal, Judicial Dept, Writers Buildings, Kolkata-700001
Mobile-[protected]

Mr. S. ZEAPREGACHE
No.18, V.O.C street
Pondicherry 605001
Tel: 2228641

To,
The General Manager
Hindustan Petroleum Complaints
Late delivery of LPG Gas Cylinder

Ref: Customer No. 003859
“Priyan Gas Agency Pondicherry
No.228, Thiruvalluvar Salai
Pillai Thottam
Pondicherry 605013”


Subject: Very poor service / delay in delivery / not issuing the bill to the customer


Respected Sir/Madam,

I am deploring the service of the “ Priyan Gas Agency” at Pondicherry. I have booked for a cylinder on the 13th of January 2009 and it was told me by the agency that the gas cylinder will be delivered before one week. Till the 22nd of January 2009, I have not received any delivery. Then I have contacted the gas agency at 4.00 pm. The Female employee incharge told me by phone that the gas cylinder has been delivered to me on the 17th of January 2009. With the great surprise, I have replied by phone any gas cylinder not arrived to my house on this day.
Then I requested the lady employee to verify the bill. At once, she told me that the cylinder will be issued this evening (22.01.09) at 6.00pm.

On the 23rd of January 2009 at 11.30 am when I have again contacted by phone the gas agency, the Female employee told me that there is no supply at present, and she gave me the Cell No. [protected] of the delivery boy and advised me to contact him for further details.

Sir, is it correct this kind of answer?

Hence I have contacted the delivery boy named Mr. KILLY. He said the cylinder will arrive soon and the gas will be issued to me in the evening of the same day at 6.00 pm. At last, the cylinder is delivered to me on the 24th of January 2009 at 4.15 pm without issuing the bill. Is it Correct?


At 4.30 pm, I informed the gas agency about this matter.
So, I request you to kindly take the necessary action in favour of “ Priyan Gas Agency ”.
I was suffering without the gas from 13th January to 24th January 2009. I am not able to buy Kerosene (ration card) because I am holder of 2 cylinders in the same gas company but only one cylinder is available for more than 3 years onwards.

Aged and ill patient (BP + diabet + paralysed person) I need your cooperation to find a good solution to get every 20 days one gas cylinder as you mentioned in the TV program (Podigai).

Thank you,


Yours faithfully.




Mr. S. ZEAPREGACHE


Place: Pondicherry
Date: 28th of January 2009

To,
The General Manager
Hindustan Petroleum Complaints
Late delivery of LPG Gas Cylinder

Ref: Customer No. 688262
Laskshmi Enterprises Vikash Puri
New Delhi
Dear Sir
I am customer of hpcl last 10 year but now i am facing problum in delevery of cylender
i have booked my cylender[protected] than recived on 2-1-2009 and than i book my
other cylender as 12-01-09 that cylender we recived on[protected] and we book our
next cylender as on[protected] that cylender we have not recived till date.
they are not delivered cylender in time and also not pickin there phone


Please take this matter seriusly


Thanking you

Santosh Kumar
D-63 Tirshul Colony Chhawala Ext-New Delhi-71

Hindutan Gas — Delay in supply

I had booked my gas on 1st day of December but a hadnt received my gas till yet. My Gas Connection no. is 603846 and the dealer name is San Gas Agency, Ashok nagar Ghaziabaad.

I am request for DBC connection 7 to 8 month after, but no response for my distributors up to.
please sir my DBC connection queacly issue.
please contac me ( Mobile No. [protected] & [protected])

Thanking you.

My name :- Amit Kumar Shaw
Consumar No. :- 602777
Gas Aggency Name :- Indu hp gas service[protected]

Hamari Gas Agency Balaghat me Gas me Celender Par Number Lekh kar dete hai mere yaha 2 gas hai kabhi agar gas second card ke end ho jathi hai to gas agency wale kahe theh hai ke jis card ke gas tanky end hui hai wo he celender de jeye jab ke second gas laga howa raha tha hai muje bata ye ke may kaya karo.

Dear sir/ madam
Very very poor service .I am TAPAN KR BASAK ([protected]) my coad is 609816.I am hospitalized for 2 week then my daughter booking the gas 11july 1 to 2.50 pm your dealer MAHANTI ENTER PRIES & my booking no-390. After 2 week ( 26july ) we are call[protected] then your employ Biswajit Roy received the call and told your call is not bonking .He just told i am logging your call urgent basic.Again we call 28.7.2011, 29.7.2011, 30.7.2011 again your employ Biswajit Roy told we send your hp gas urgent basic.Till today we are not received your urgent basic gas .

And it is just not this mouth every mouth we are harass .
So plz told me what is your action ?

Dear sir /madam

Again today 1.8.2011 we call our dealer MAHANTI ENTER PRIES.Your employ Biswajit Roy told 28.7.2011 your call logged & send your gas urgent basic.Our 2 cylinder is all ready finished .

So tell me sir what i am doing.
Plz confarm my delivery date?


TAPAN KR BASAK
[protected]

Rohini HP Gas (Century Gas Service) not giving the new connection even after registration 3 months before.
My Reg No is 94823 dated 5 Sep-08.
What should i do... there is no one to liston ...
I am thinking about filing a written complain and filling a case in consumer forem, i also thinking to write to higher officer of the organisation,

If there is another way pls guide...

Respected Sir,
Myself minati Prava Swain .I am a govt. service holder.I want a new connection in HP gas with your kind information and favourable order.So kindly give me a Registration No.
My Address:- D/o:-Narendra swain
At/Po:-Kajala, (Behind CESCO Colony)
Via/Ps/Dt:-Kendrapara, Orissa

Respected Sir,
Myself Minati Prava Swain .I am a govt. service holder.I want a new connection in HP gas with your kind information and favourable order.So kindly give me a Registration No. very quick pls.
My Address:- D/o:-Narendra swain
At/Po:-Kajala, (Behind CESCO Colony)
Via/Ps/Dt:-Kendrapara, Orissa
Ph:-[protected]

Respected Sir,

Myself Minati Prava Swain .I am a govt. service holder.I want a new connection in HP gas with your kind information and favourable order.So kindly give me a Registration No. very quick pls.

My Address:
D/o:-Narendra swain
At/Po:-Kajala new colony(Behind CESCO Colony)
Via/Ps/Dt:-Kendrapara, Orissa
Pin:-754211
Ph:-[protected]

Dear Sir,

My name is P Tatayya Chowdary from Hyderabad. I want a new gas connection. how to apply new gas connection through internet and what is your requirements. Please suggest...

Regards
PT Chowdary

My village is Dalmode-Khatao-satara, I am booking is New gas connection Through internet and what is your requierments Please suggest

Through Internet and What is Your Requierments Please Suggest

i am living in Mumbai. i residing in Kandivali area. HP Gas connection is in my name. But i want transfer the HP Gas connection in Uttar Pradesh my native place. can i done it. please suggust me.

i am living at buldana in maharashtra i have to take new connection what can i do for that

We want to register new gas connection for residence use. we are staying at Om sai sadan chawl, iswar nagar, anad nagar, kalwa E, Thane

We want its nearest HP Dealer name and address. we also want your contact no. so that we can talk personaly, if we get any quarries.

With regards,

Bala Bhalerao
[protected]

sir,
My name is ARUN KUMAR from UTTAM NAGAR NEW DELHI 59.Iam go to Laxmi gas ag.vikashpuri and janakpri dealear.he refuse me. I want a new gas connection. how to apply new gas connection through internet and what is your requirements. Please suggest...

My name is ARUN KUMAR from UTTAM NAGAR NEW DELHI 59.Iam go to Laxmi gas ag.vikashpuri and janakpri dealear.he refuse me. I want a new gas connection. how to apply new gas connection through internet and what is your requirements. Please suggest...

Pls Issue me a new gas connection

I booked new cooking gas connection through internet on 2.6.2009 in HPCL Ld. My internet registration no. is 128664. I have not received any intimation in this ragard so far. Please do the needful at the earliest and intimate me on my phone no. 40113242.

sir iam also 1 cylender plese reqwest 2 cylender plese shenkshon me tanyou my number [protected]
plese help me sir

Respected sir,

I am a resident of Indore (M.P), few days back i received a letter from your side stating that i can apply for one more gas cylinder and fet it from our nearest dealer i.e.
MANGLIA KITCHEN SERVICES
R -9 -10, METRO TOWERS,
PLOT NO. B-2,
P.U 4 Schno 54,
INDORE
But when i went to the dealer he asked me to buy a 5 kg rice bag n said its necessary otherwise he wont give that new connection to me and said its as per companies rules.
forcefully i have to buy that bag worth Rs. 278 /- which was not worth it.
i dont think HPCL has started any such offer under which you have to buy a rice bag to get a new connection.
i just need your reply and if that dealer is wrong so please take strict action against him, because he is taking undue advantage of peoples needs.

Regards
Mohit Koul
[protected]
Indore.

Dear Sir i want to make a new connection of HP Gas kindly do needful for that

Thanks
awdhesh

i have register this ID for gas booking

Dear sir/medam,
i have registerd for HP GAS connection in the year of25/11/08. and registration
no is 101621. using ineternet. my nearest dealer is SAMATHA SHIVA SHAKTHI
Gas, kothapet, Dillshkunagar, hyderabad-60, Till now i have not reached any
information, please co-operate and give the message and allot the new connection for me, if required any identity, i will produce the nearest above center.


M. Prahalad rao.
mail id : [protected]@yahoo.com

Dear sir/medam,
i have registerd for HP GAS connection in the year of25/11/08. and registration
no is 101621. using ineternet. my nearest dealer is SAMATHA SHIVA SHAKTHI
Gas, kothapet, Dillshkunagar, hyderabad-60, Till now i have not reached any
information, please co-operate and give the message and allot the new connection for me, if required any identity, i will produce the nearest above center.


M. Prahalad rao.
mail id : [protected]@yahoo.com

dear sir/ maam
i have lost my registration reciept & my ration card no is PAP[protected], date of registration is 9th feb 2012
hno :18-8-451/A/72 jyoti bgh edi bazar hyd.
e mail id:[protected]@yahoo.com
request you plz give the registration no soon
thank you

Dhirendra kumar sutar

Shiv suthar

Gas lekage seen in the cylinder. My consumer No.607392. The dealer was informed about the problem on 7th December 2009 with several attempts. No reply from the dealer. Repeated calls were made, and the assurance got from the dealer that the issue will be taken on 8th December 2009. Till this time nobody is turned up. The number what is dialed for informing the complaint is[protected] ; Manjunatha Gas agency at Bangalore.I am very much concern as I am at Pune and my family at Bangalore. By writing my issue may open the eyes of HPCL.

sagunthala gas agency — HP GAS Leakage not care agency

one day my cylinder was leaked, i complint to my saguntala gas agency kalpakkam musilm street, but they said they can't do any thing, pls take any action to like this type of agency, they are paying per cylinder 360 Rs, they are extra paying more 20 Rs/
priya

Yes - we are also facing the same problem.

We have complained about gas leakage 3 days before, but nobody turned out till now & nobody is picking up the phone also. They don't realise the seriousness of the problem. Are they planning to come for our funeral.

We have complained about gas leakage since morning, but nobody turned out till now & nobody is picking up the phone also. They don't realise the seriousness of the problem. Are they planning to come for our funeral.

We have complained about gas leakage since morning, but nobody turned out till now & nobody is picking up the phone also. They don't realise the seriousness of the problem. Are they planning to come for our funeral.pls chenge our hp regulater earliest. iam from ratlam madhya pradesh

it think this government agencies recruit illiterate people as they themselves are illiterate.
Request you to please recruit some civilasied people for this job.
we are still waiting for our cylinder since lasst 4 days.

I have booked a gas cylinder on Phone no.12295, 31 sep 09 & on 9 nov 09 but no response is getting .
Request you to please recruit some civilasied people for this job.

we can just discuss here. if we want to take any action please register your complaints here... http://jihaan.hpcl.co.in/booking/ComplaintRegister.aspx?formID=3D78BE[protected]...⇄

Yes, the Maharashtra Gas Depot in not serving the purpose. The should be some desciplinary action. I totally agree with the above lodged complaints.

we r facing gas leakage problems since 3days...we faced such type of leakage for 4th time ...this activities r continioues its our kind request to take action on such activities...as they r thret to lifes...also they dont serve us with proper filled cylinder...and never ever carries wieght mesuring device

sir i am aruldoss from kalavakkam thirupporur town. my deelar sakunthala gas agency at kalpakkam sadras, i am need booking for cell phone only that time he very wost behevier, booking after one are ywo month no delivery what s service the deeler where is i am go to complined, heis telling goway you need any complined i am dontworry dont feel. so, iam what?please cleaify this, and need the person there have no mannersto talk to consumers stillwe booked a gas cilender as we needed but is not deliverd yet.

by thank u,
aruldoss
consumer no 604667

Cilendar Booking daate is 22/02/2011 Cilendar is not Come.

I am tring too many days for cylinder booking. (phone booki) No response is getting.
I am consumer of HP GAS AGENCIES, POWAI, IIT.

pls attend ur phone properly...











i

I ordered for a new connection from Hp dealer powai. I am facing similar problems. Its been 2 weeks now and I still dont have the connection. Nobody picks up the phone.. or even if they do they just hang up. if you go personally to their offcie in powai plaza the staff is either rude or indifferent that you feel like whacking each one of them. I have been to their office continously for the past one week and they have been saying "tommorow". This is how they get rid of with customers. I heard bharat gas services better.People if you are reading this blog avoid HP especially the one in Powai like the plague.

Very poor Service of HP gas Refilling. Nobody picks up the Phone. It`s really Big Headache. Please somebody of Higher Authority is reading this, Please take some Action.

Sir I am Jebaraj.P from Thirupporur town, we have booked a cylinder on 1st week of october but its not yet delievered to us. Rs. 480 per cylinder was asking by delivery man so please take any action on "SAKUNTHALA GAS AGENCY, KALPAAKAM". And the person sitting there have no manners to talk to consumers. Still we booked a gas cilender as we needed but it is not delivered yet.

Thank you,
By
P.jebaraj,
Consumer no : 604039
Sagunthala gas agency phone number : 27488445, 27481647

This is Libin Varghese from Powai, Mumbai. We are trying to book gas on phone but no one is answering the call then kindly tell us why you people write the number on the slip for booking when you cannot take the call. The amount Gas has increased but what about the facility to customer, after all it is a government organisation which is useless they just know to increase amount but no facility. Is there any one looking out this complaint then kindly take a note of it.

With regards
Libin ([protected])

Gas ageny-Maharashtra Gas Depot, Powai, Mumbai,[protected],[protected]

These guys are pathetic. I have been calling for a week now but no one answers the phone. How am I supposed to book a cylinder?

i have hp gas connection on last 6 months and distributer provide me only one silender with connection and i told 2 silender given me i daily told distributer plz provide me one more another silender but dstributer are not avilable me silender. we are still waiting for our cylinder since lasst 6 months plz do the needful


parwat singh tanwar
khargone (m.p)

Dear Sir / Madam,

I have a gas connection with HP GAS Ltd. in New Delhi for last 3 years with SHKTI TRADERS 268/10 JOSHI ROAD KAROL BAGH NEW DELHI- 110005 ( Distributer Code No - 956160). For last one year have been facing a unique problem that without booking for a cylinder the delivery boy brings the cylinder and askes us for the empty cylinder. When we tell him that we do not have empty cylinder becuse our extra cylinder is still unused. Then he takes our cylinder and gives it to another person of our locality and when we book our cylinder then the booking officer of our agency tells us that your cylinder has already been issued few days ago. We have complained about this issue verbely to our agency so many times but all in vain.

I hope you must find a better, effective, and quick solution in this regard.


Your truly


BHASKAR DUTT BHATT


Consumer No. - 660322
Consumer Name - Hema
Add - T-510 / C-13 / C-4 Gali No. 21
Baljeet Nagar New Delhi - 110005

Dear Sir Dy. Dy. General Manager- PR&CC (Attn. Shri. Sushanta Dhar)& Manager- PR&CC (Attn. S Ramaswamy)

I want issue Double Cylinder, in my consumer no. But Always Getting response from the Gas station ANJANI GAS SERVICE OPPOSITE MAHARASHTRA STEEL TUBE COMPANY, MURBAD - MALSHEJ GHAT ROAD, MURBAD 421 201.Thane Maharashtra Pincode : 421201, They are says Always this service close, Please Help me ..


regarding
akhilesh singh yadav

CONS NO - 607476

NAME - MITHU KARMAKAR

WHAT PRESENT STATUS OF DOUBLE CYLINDER CONNECTION?
WHEN I WILL GET THE DOUBLE CONNECTION?
PLEASE HELP ME ...

i want Double Cyclinder My Mobile is[protected] C.No: 645942

What is the use of this forum if it fails to even cognise the plaint for well over a year!!!

Non- Delivery of LPG cylinder
I have booked LPG cylinder on 16.05 09, but till date 07.06.09, it has not been delivered
by Delhi gas agency
HP GAS SHOP NO. 5, ALIPUR BLOCK DELHI 110036.Deliveryman and contractor of supply are involved in the black marketing of LPG cylinder.Please look into the matter at the earliest.Please make sure that such delays due to black marketing do not happen in the future.
KAMLA RATAN SHARMA
H.NO. 73
NANGLI POONA
DELHI 110036
MOB:[protected]