[Resolved]  HP Gas Services, M/S Tanwar Gas Agency, Shop No. 10, Sec - 14, G. D. A. Raj Nagar, Ghaziabad, U. P. — No response to customer

Address:Ghaziabad, Uttar Pradesh

I am a bonafide consumer of Hindustan Petroleum. My consumer No. is 624836. I am registered with M/S Panwar Gas Agency, Shop No.-10, Sec-14, GDA Mkt, Raj Nagar, Ghaziabad (U.P.). The agency has provided four numbers for booking but none of the numbers is made available during the day- the numbers are[protected]/2825032/ 2825451/2895825. Even after booking by chance it is connected, they never give the booking number and advises to connect other number[protected] which is also not available during the entire day. LPG cylinder is not supplied after booking.

Consumers have been cheated by this agency. No explanation is required about the hardship and harassment faced by the working customer of this agency.

Utpal Baruah
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Aug 13, 2020
Complaint marked as Resolved 
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HP Gas M/s Panwar Gas Agency Raj Nagar Ghaziabad — Non Delivery of Gas

I am sorry to say that your company representative are showing a shortage of Gas all times. They are not providing gas even after 15 days of booking. They do not even listen to the customer and hang up the phone. All other agencies are providing ags within 3-5 days of booking. Please look into that matter.

HP GAS/ PANWAR GAS AGENCY — NON- DELIVERY OF GAS

THE GAS WAS BOOKED ON 23/06/2008 BUT WE ARE YET TO GET ANY GAS AS ON TODAY, 14/072008. SECONDLY, IT IS ONLY WHEN YOU MAKE 25 CALLS, THERE IS CHANCE THAT THE PHONE WILL GET PICKED UP ONLY TO GET A RUDE RESPONSE. FURTHER, THEY FALSELY TOLD ME THAT THE GAS WILL REACH YO BY EVENING, BUT NOBODY EVER TURNED UP. WHY CANT PEOPLE AT SUCH PLACES PLAY THINGS HONESTLY AND RIGHTFULLY.

My connection no : 619583

PANWAR GAS AGENCY, RAJ NAGAR, GHAZIABAD — COMPLAINT REGARDING THE DELIVERY OF GAS

DEAR SIR,

WE REQUESTED PANWAR GAS AGENCY, RAJ NAGAR, GHAZIABAD, TO DELIVER THE LPG CYLENDER ON 6TH AUGUST 2010, TILL TODAY GAS HAS NOT BEEN DELIVERED AT OUR RESIDENCE TO HOUSE NO. 335, BLOCK-H, SECTOR-17, VASUNDHRA, GHAZIABAD - 201012. WHERE TO FILE COMPLIANT WHEN GAS DOESN'T GET DELIVERED?

RISHANK PANDEY
GAS NO. 616878 UNDER THE NAME OF K K PANDEY
rishank.[protected]@gmail.com
Dear Sir/Madam

I, Ram Kumar Singh, resident of A-06, CISF Colony, 5Th Reserve Battalian Indirapuram Ghaziabad (UP) has been using the services of your gas agency for the last four years (Consumer No-619400). As per the last four years your agency has been delivering gas cylinder at above mentioned address to me. But when the book the cylinder last month, it was not delivered to me when i inquired the reason for non delivering i got to know from your agency person that my residence address has been changed at your end without any intimation from my side. As my current address is same as mentioned above but i got know it has been changed to Sahibabad, due to the negligence on your part i have been suffering for the last one month as the cylinder has not been delivered to me till date after giving so many reminder to your gas agency.


Name-Ram Kumar Singh
Consumer No-619400
Permanent Address-A-06 CISF Colony, 5th Reserve Battalian, Indirapuram Ghaziabad.
Mobile No-[protected], [protected], [protected]
email id- [protected]@rediffmail.com

Kindly look into the matter & do the needful action please.

Thanks


Ram Kumar Singh
I am too a bonafide consumer of Hindustan Petroleum. My consumer No. is 618090. I am registered with M/S Panwar Gas Agency, Shop No.-10, Sec-14, GDA Mkt, Raj Nagar, Ghaziabad (U.P.). The agency has provided four numbers for booking but none of the numbers is made available during the day- the numbers are[protected]/2825032/ 2825451/2895825. Even after booking by chance it is connected, they never give the booking number and advises to connect other number[protected] which is also not available during the entire day. LPG cylinder is not supplied after booking.

I need a LPG cylinder and I am forced to buy it in black inspite of having no.

Amit Sharma
House No. 314, FF1,
Sector 3A, Vaishali. Ghaziabad.
email : [protected]@gmail.com,
amit.[protected]@tatadocomo.com
Mobile : [protected]
I am a consumer of Hindustan Petroleum. My consumer No. is
627896. I am registered with M/S Panwar Gas Agency, Shop No.-10, Sec-14,
GDA Mkt, Raj Nagar, Ghaziabad (U.P.). The agency has provided four numbers for
booking but none of the numbers is made available during the day- the
numbers are[protected]/2825032/ 2825451/2828575. Even after booking by
chance it is connected, they never give the booking
number and advises to connect other number[protected] which is also
not available during the entire day. LPG cylinder is not supplied after
booking.

I need a LPG cylinder and I am forced to buy it in black in spite of having no.

Deepak Kumar
House No. R-127,
Sector 12, pratap vihar. Advocate colony, Ghaziabad.
email : deepak.[protected]@gmail.com,
[protected]@jchemsys.com
Mobile : [protected], [protected]

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