[Resolved] HP Gas / Smruti Gas Agency, Bhubaneswar — Shoddy customer service and offensive behaviour of staff
MMrs Bijalaxmi parija
We have two HP gas connections in our house and have been booking the gas from HP dealer, Smruti Gas Agency, Forest park, Bhubaneswar. The service provided by the said agency is quite shoddy and they never give proper information. Although we agree with the company rules the behaviour of the staff is extremely rude and offenssive. They are simply not bothered that they are service providers and make the consumers feel as if they are doing them a favour. The phone is most of times off the hook and different staff give different information. Kindly look into it.
Complaint marked as Resolved Aug 13, 2020