[Resolved]  Hp — HP CHEATING THEIR CUSTOMERS BY GIVING FALSE INFORMATION

Address:New Delhi, Delhi

I bought a HP SLATEBOOK 10-H005RU X2 PC on 3/7/2013 from TECHSMART SYSTEMS PVT.LTD SALES OFFICE 1/122 GF,SHANKER ROAD OLD RAJINDER NAGAR NEW DELHI 110060 E-MAIL:[protected]@rediffmail.com. I would like to inform you that i was told by their sales person that the HP SLATEBOOK 10-H005RU X2 PC will give me around 6to8 hours of battery backup without the keyboard and with the the keyboard around 12 to 14 hours of battery backup but i am only getting around 2to3 hours of backup without the keyboard and 6to8 hours of backup with the keyboard. I am very much disappointed from the battery backup of the HP SLATEBOOK 10-H005RU X2.I am everywhere carring the charger of the HP SLATEBOOK 10-H005RU X2 and charging it after 2to3 hrs of my use age as a tablet. Either i was mislead by the sales men or i was cheated by the (HP) FALSE PROMISE which claimed that the HP SLATEBOOK 10-H005RU X2 would give me around 6to8 hours of battery backup without the keyboard and with the the keyboard around 12 to 14 hours of battery backup and one thing more that the specification sheet that i got before buying HP SLATEBOOK 10-H005RU X2 which the sales men claimed that its the HP official specification sheet and as he promised that you will get the same specification as per mentioned on the specification sheet is also not correct because there is no mention of any specification on the HP SLATEBOOK 10-H005RU X2. I think i have been cheated. So i request you please look into this matter
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information