[Resolved] HP Laptop 540 / Nl421pa — SCREEN FLICKERING & SPEAKER NOT WORKING | |
The above HP Laptop 540/NL421PA was purchased on 6th April 2009. The Laptop is under Warranty of 1 year from the date of purchase. Due to the subject complaint the Laptop was sent to HP Service Centre on 15th October 2009 vide their Complaint Sl. No. CNU90629HG dt. 15.10.2009. In spite of several follow up by telephone the same is still lying with them unrepairable. I wish to inform you that I am B.E (IT) just passout (2009) and the Laptop is very important to me at this time. Whenever I telephoned to them for the status of the same and informing me the spare parts is not available. I again requested to them if the spare parts is not available then kindly replace the Laptop with new one as per HP Policy of matter. But I regret till date I have not heard anything from them. Kindly look into the matter and I request your goodself for doing the needful on the matter. With kind regards Riju Raju 26, Jagdamba Colony, Near Ali Village, Sarita Vihar, New Delhi Mob. [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Never buy any HP product, worst worst service, If there is any small problem you need pay full amount for that.
I have some question to HP team, i posted no of times but never got reply.
I requst all the people don't buy any HP product if you already buy and if there is any problem don't go HP service center becase they very big quotation than acutal product, any qusetion ping me :[protected]@gmail.com
1) Why HP is not repairing the product instead of simply replacing the product.
In my case the they are saying we don't know functionality of LCD screen
that what we just replacing instead of repair.
2) It is more than 70% of product cost, How customer can through away the
particular part even 99% is fine.
3) It is just cheating of the customers and regaining for selling of your products
again and again
I have some question to HP team, i posted no of times but never got reply.
I requst all the people don't buy any HP product if you already buy and if there is any problem don't go HP service center becase they very big quotation than acutal product, any qusetion ping me :[protected]@gmail.com
1) Why HP is not repairing the product instead of simply replacing the product.
In my case the they are saying we don't know functionality of LCD screen
that what we just replacing instead of repair.
2) It is more than 70% of product cost, How customer can through away the
particular part even 99% is fine.
3) It is just cheating of the customers and regaining for selling of your products
again and again
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HP Laptop — not showing the screen
hii m getting the problem in my hp laptop product -- 6710b. when i switched on nothing is showing on the screen nor it is getting turn off. so pls tell me what i have to do further.
waiting for your reply
best regards
shashikant verma