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[Resolved]  Hp Laptop — NON RECEIPT OF FREE GIFT

I HAVE PURCHASED A HP LAPTOP FROM SALEM, TAMILNADU. THEY TOLD A FREE GIFT OFFER OF WI FI MUSIC AND TV TUNER CARD AND I HAVE SENT A DD FOR RS500 TO HP REDEMPTION CELL. THEY HAVE SENT A EMAIL THAT THEY HAVE RECEIVED THE DOCUMENTS AND IT WAS APPROVED FOR FREE GIFT . IT WILL BE DELAED BY 6-8WEKS. MY REDEMPTION CODE IS H33EPPKC6Q. BUT STILL I HAVE NOT RECEIVED ANY GIFT OR ANY EXPLANATION FROM THE REDEMPTION CELL BY EMAIL. DONT KNOW WHETHER IT IS EXISTING OR NOT.
Complaint marked as Resolved Aug 14, 2020
Complaint comments  6 CommentsShareTweet

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I have purchased a laptop in the month of May08, I was promised FREE Wi-Fi music system and TV TUNER card of Rs9000/- free with laptop.I have sent Rs500/ as Gift Handling charges.Inspite of repeated reminders the company has not sent me the free gift, six months have passed and I am still waiting for the gift.

HP Pavilion DV5 — No receipt of gift!.

I have purchased one HP Pavilion DV5 laptop and then as per the instructions received from the company by email and from their web site, have duly submitted the d/d of rs. 990/- to HP Redemption Cell, New Delhi with all the required documents but it has been more than 6 weeks and neither i have received any confirmation nor any correspondence from them...
sir
as i have purchaged a HP PAVILION DV5-1102TU NOTEBOOK PC, Product Serial No - CNF8491PC6
on 15 january, 2009 under a scheme of free PHILIPS HOME THEATER...i have sent Rs1499 by a demand draft...but till now i didnt recieve my give...please tell me exactly when it will be dispatch...
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dear sir,
i inform you that i have not receiveed the gift home theater till now i send you all the documents on 12/01/2009 i decided that i will go to consumer court.

HP Pavilion DV5 — No service & Rude to the core

I have a HP Pavilion DV5, bought in march 2009 and exactly after a year it has given some problem while browsing the net, after restart there is nothing that happens, screen is blank, CAP's and NUM lock LED's blink.. after a big ordeal with the sales partner from where i bought this laptop, he gave me the toll free number for technical help and they gave me Simtech Computronics Pvt Ltd, Gala No 10,11 Apple Plaza
Senapati Bapat Road Dadar(West), Mumbai 400023, Contact No.:[protected]/09/11

The contact numbers that are mentioned cannot be easlily contacted... NO ONE ANSWERS and nce after trying for 26 days a lady picked up the phone and i asked her for Hp Laptop service engineer.. there comes a rude tone.. yelling on me .."YOU GET YOUR LPT TOP HERE" twice she repeated and won't even let me speak and there goes a BANG...call was disconnected

After that i am not able to contact SIMTECH... Indeed HP has WORLD CLASS Service which leaves their customers frustrated.

HP pavilion dv5-1102tu — NON RECEIPT OF GIFT

Tele No- [protected] Mr Yash Thapa
3/1 GR
PIN -910003
C/o 56 APO
Yash/Pers Mar 2011

Consumer Forum
Roshnabad
Haridwar (UK)


NON RECEIPT OF GIFT


Respected Sir,

1. With due respect I would like to lay down the following few lines for your kind consideration and favourable action please.

2. I, No 5049564F Rifleman Yash Thapa, am serving with 3/1 GR in Indian Army. I purchased HP Pavilion Note Book PC Model No DV5 1102 TU Ser No CNF844125S from the Shop Infoterent Technology, Haridwar on 12 Dec 2008.

3. While purchasing the above PC, the Info Tech Shop owner assured me that there will be a gift item of 5.1 Philips Home Theater alongwith the above mentioned PC. In this regard, I had drawn a demand draft in favour of HP Redemption Gift Cell for a sum of Rs 1500/- (Rupees one thousand five hundred only). On sending the above DD to HP Redemption Gift Cell, I got a reply from them stating that they have dispatched 5.1 Home Theater (Philips) vide Madhur Currier code No 83249667. They also stated in their letter that if I do not receive the above gift item I should approach within one week to Customer Care Centre No [protected], [protected].cash id [protected],[protected]

4. Since then I have not received the above mentioned gift item till date even after approaching customer care centre many a times through tele conversation. Finally, the Customer Care Centre representative is now stating that no gift items will be given to me from the Redemption Gift Cell as eight months have passed now.

5. I request you to lodge a complaint against the firm who have cheated me by making a false promise and accepting an amount of Rs 1500/- (Rupees one thousand five hundred only).

6. I am a serving soldier in the Indian Army and it is not possible for me to pursue the matter as I am posted in a remote area.

7. I shall be grateful to you to resolve the issue at the earliest.

8. Thanking you.

Yours faithfully,

copy to ;-

Infortent Technology,
Haridwar (UK)
Ph No-[protected]

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