[Resolved]  Hp Laptop — HP Pavilion TX1003AU Laptop serial no. CNF7090BBG repair

1. I have purchased above said laptop on 25/04/2009 from Computer Network, Ranchi (Jharkhand) vide their invoice no. 1615.
2. It is very sad to say that from the day I have purchased the laptop it was very unsatisfactory so many hardware parts have been changed by their engineer. Sometimes while working with the laptop, it gets automatically switched off and again restarts itself, etc. Also the laptop gets unexpectedly slow many a times.
3. I have got the laptop repaired several times and still the problem could not rectified. I feel so that this laptop is an headache for me.
4. I have purchased care pack also with an HP CARE PACK SERIAL NO. G05UIN5EEC72 - with an expiry date on 11.05.2010.
5. Once again I have given the laptop for repairs on 16.12.08 at Digital Care Pvt. Limited which is a HP Support Service Center vide their job card no. 7906 (CASE ID: [protected])
6. Even after more than a month the laptop has not been repaired till date. Each time I call up the engineers express their inability stating that spare part is not available.
7. I have mailed the issue to Mr. Debasis Maity (Eastern Region Account Manager) as advised by support center staff, but till date no response has been made from him.
8. I also talked to Mr. Deepak (Service Manager) at Kolkata who has advised me to mail at in.[protected]@hp.com.
9. I mailed my complaint at in.[protected]@hp.com but no response has been made from them either.

The laptop is lying at your service center for more than a month now and my entire work has come to a standstill because I am unable to access the data critical to my work. This lack o[censored]rgency shown by HP has made me subject to loss.
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Aug 14, 2020
Complaint marked as Resolved 
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I had purchsed a HP laptop dv5-1102TU 1 year before on[protected].According to offer given by HP i applied for for a home theatere system and filfilled all the requirements.i didn't get the system till now.i called many times in your delhi office.

I have received a call from your office 20 days before and they said that you will receive it within 10 days at my postal address in banglore.but still i didn't get it.

plz look into the matter seriously and resolve it otherwise i'll take further action.

HP Laptop — not receive motorola mobile till now

Sir,
I bought hp laptop last year and a motorolla mobile of Rs.140000 was a gift.
I had already send a DD of Rs.5500 on 15th of sep,2009 but I have not received the mobile phone till now.
So, kindly send my mobile as soon as possible.
You can contact me on [protected]. or [protected].
You can send me the mobile on this address also

Nitish Kumar
BSF Boys Hostel
Adesh Inst. of Engg. & Tech.
Room No. 33
P.O.BOX-11
Faridkot - 151203
Punjab
i baught my laptop on 29jan 2010 and i m facing so much problem withthis laptop.i hv visited service center 5 times in a month.not stisfied with d service center (maha electronics pvt ltd.jaynagar 3'rd block banglore)as well as with hp.
1)they hv changed my systemboard without asking me, after that also same problem was occuring.
2)again i went there n told them to replace my laptop, they did'nt respond.
3)when i collected my laptop there was not recovery image in my laptop.
4)they had formated but they did'nt install windows 7 properly there was no touchpad driver and many driver was missing
5)they hd given me a quality checkup paper in which all thing was right but scrolling was not working and lots of function was not woking properly.
finally i have decided to go in consumer court.
mob no.[protected]
I have purchase Compaq Presario model No CQ40-145TU S/No CND88443255 and under warranty. Two times reported to service Centre Aurangabad, one time adopter has been changed as the laptop heated up and second time mother board changed vide service Tag No IN05877769 dated 11 Feb 2010 and suggested that you arrange the Operating system from Delhi then Presario can be functionable, immediately software (operating Software) demanded and get it by Registered post but Presario is not able to intake the software. I am very harassed as the laptop is not in workable condition. Request change the Laptop as soon as possible as the Aurangabad away from 150 KM from Ahmednagar and I have expended Rs 2500/-fare for this work.

HP — laptop having from purchasing date

i got my laptop from college side.model was hp compaq7400 business model.from the purchasing date there are no of problem coming
1-display problem
2-body
3-motherboard
many times i complaint to hp care center but they are not taking interest.

HP — laptop having problems from purchasing date

laptop having problems from purchasing date
i got my laptop from college side.model was hp compaq7400 business model.from the purchasing date there are no of problem coming,
1-display not working properly .
2-no of crack coming on body looking like a duplicate body.
3-motherboard having problems again and again.
many times i complaint to hp care center but they are not taking interest.
Never buy any HP product, worst worst service, If there is any small problem you need pay full amount for that.

I have some question to HP team, i posted no of times but never got reply.

I requst all the people don't buy any HP product if you already buy and if there is any problem don't go HP service center becase they very big quotation than acutal product, any qusetion ping me :[protected]@gmail.com

1) Why HP is not repairing the product instead of simply replacing the product.
In my case the they are saying we don't know functionality of LCD screen
that what we just replacing instead of repair.
2) It is more than 70% of product cost, How customer can through away the
particular part even 99% is fine.
3) It is just cheating of the customers and regaining for selling of your products
again and again

HP, Computer — No service

Reference - Desktop slimline S3460IN serial no. CNX8082J4D

As advised by HP, we had contacted the service provider Redington to complain about the PC not working. They inspected the PC and have taken the defective part away on 30th April'10.
We are following up continuously but according to Ms. Krupa at Redington, the parts are sent to HP for repairs and they are not responding. Now, even redington team is not picking up the phone. The defective part is still with them.

I spoke to Mr. Narendra at HP's call centre on May 26th and and got disappointed with the following answers -
- If we have called redington for service, we have to follow up with them only.
- I can not follow up with HP to escalate the matter
- I was almost mocked in the conversation, as if we have made the mistake by buying HP's computer

It is not clear to me, how HP can wash off the hands.

I would like to know, what should I do to get the PC repaired?
Where can I contact in HP to escalate the matter for getting a response.
rgds
Himanshu
Use this site
http://www8.hp.com/in/en/contact-hp/contact.html

For contact by Phone

Pavilion & Presario Home PCs[protected],[protected] Monday to Saturday 9 am to 9 pm (excluding public holidays)
( English and Hindi


I think i am lucky in this aspect. They attend the call and the engineers attends the computer. Only the problem is my comp still has the problem.

Laptop — no reply

View all EZlaptop.com complaints
EZlaptop.com
Posted: 2010-11 by ramesh Send email
Not received Laptop
Dear sir,

I have completed my credits for free laptop . It is regretted that till now I have not received any communication from the company even after number of reminders. This is the last one. If nothing is heard within 7 days, I will file a complaint with Indian Government as well as Miami (US) Government to ban your site for cheating peoples through such type of scams.

Awaiting your earliest response.
my link is http://ezlaptop.com//?162946
dear sir/madam
As i'm having Pavilion dv6 laptop with me and i tried to resotre to its factory restore position but i'm unable to restore. and one more thing i had change my OS from vista to Win 7, so plz help me by giving the instruction how to restore and i tried F11 option too...so plz help me out...wating for ur reply

HP Laptop — not getting post purchase log in for Diwali promo

Sir
I bought a laptop G62-361TX on 09/10/2010 and present my nephew.I am not getting the web page to register post purchase log in for Diwali promo to avail the free gift coupon.Plz help.My E-mail: [protected]@gmail.com
I also have been facing the same issue. I even called the HP customer care. They said there were no such offers during Diwali. Whom do i need to consult for my consumer rights ?

Soniya

HP Laptop — change lcd

I had purchase hp laptop, after few month lcd creating problem.when i take to service center under warranty.they just not take action and put the laptop under custody for 1 month and then also not repair. now they just blaming retailer and time spend the warranty period.....
now wht i do??
PLEASE solve my problem
REDEMPTION

HP Laptop — Redemption

To get Titan voucer

Sir,
I purchase hp laptop- HP Pavilion DV6- 3120 TX, S NO-CNF 0451W88 intel core i3/3gb/320gb/512mb grafic on 30.12.2010 from Logic PC World cross road the mall bank road, Gorakhpur ( U.P. ).
I have opted for [ 127284] gift voucher ( Adidas-3000/- ) to claim on line on 03/01/2011, resistration number- 2399336 & cut of bar code product serial number sticker send to you by courier on same date but I have not received my gift vouture.
Kindly go through & acknowledge me. My E Mail ID- [protected]@gmail.com
Mob no- [protected]
Adress-
H.NO- C/130/343A, Ritika Dwivedi
MH.- Shahpur (Bangla school gali) Gorakhpur (UP)
P.O.- Geeta Vatika
Distt.- Gorakhpur
PIN- 273006
( Uttar Pradesh )
dear sir/ma'm
I have complained to costomer care service about the corruption of operating system
there was no response of getting a new OS so please notify if the availability of stock
ref no of complaint: [protected]
thanking u
MD AMEER NAVEED
hp pavillion dv4 2126tx notebook
contact no.[protected]

Laptop — did not recover

This is Y.Jagan Reddy, informing you that a product from US(Item no: CP[protected]US) has been sent to Hyderabad via Forigen Post office on 14/01/2011 from my uncle srikanth machineni. It had reached to mumbai on 25/01/2011.It is almost one week, but still we haven't received the item. Kindly look into the issue, and work it as soon as possible.

Thanking you sir,
your's sincerely,
Y. Jagan Reddy.
i was purchase a laptop of hp dv6 and companies said will give a gift but at this time but companies not give the gift.

this is a bad type of companies

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