Hi myself Anurag Anand, i purchased a loptop of Hp. And the since the day i hav purchased it, i am facing lots of problems. The main problem is that the fan side portion gets heat up wihin 1 hour & after that system goes shut down automatically. Its under warrenty period, but when ever i summit it to the service centre they took around a month to solve the problems. And again on 20th dec 08 i got my system back after solving the same problem, and they assure me that now u will not face the same problem. But its my bad luck that just after 15 days on 06 jan 09 again system face the same problem & still going on. This was my 4th times complain to the service centre...but as usual they assure me & again i got the same problem.
Just i got tired of moving round to service centre. Plz help me! Was this information helpful? |
i bought a dv6000z laptop (oct 2006) In USA, it suddenly (1 year later) didn't startup any more, three beeps sounds appears suddenly, i contacted hp and after many chat sessions, i had to sent the laptop from colombia in order to be repaired, I have to wait 3 weeks while laptop will be fix it, according with service center report mother board and keyboard was replaced completely, when i got the laptop in colombia (paying for delivering), it works for 8 months (october 2008), tired of fight with your service center i gave up to contact hp abut my problem,
Now, last week i contact again an they say the extended warranty was over (in fact i didn't know it was existing).
in short, I feel hp stolen may money, i am a developer i use my laptop all day, every day on weeks, you can imagine how much money i spent trying resolve this situation, i have to buy a Toshiba laptop and its working well.
how is posible get a laptop change your board and 8 months after the same exactly problems happens again !!, Are hp laptop disposables ? Are those laptops unable to work 8 hours at day.
I don't know who complaint about this situacion with yet, but as soon as I know i going to complaint .
From my point hp stole my money, and I going to make everything posible for anybody buy a laptop from hp including me.
There is no respect, i spent US1100 and now i don't have nothing,
Please advice your friends never buy hp laptops they will regret