HP India Complaints & Reviews

H.P. India Ltd — Bad service

Dear sir

I am sorry to say, but you people have shown no professionalism in the way you provide it. Here in Simtec Computeronics Ltd, Dadar, Mumbai, I submitted my Notebook for HDD replacement on 22.11.08. But one and half month has already gone still they are not able to say, when ill get my system. My work has suffered a lot due to this.
Sir, my warranty period will expire on 27 March09, since this is your failure to provide service in time, please extend my warranty period for 2months.
Can you give me my notebook and clarify about the irregularity from your side. you people have not left any option than to file a case in cosumer forum.
please do the needful at earlist.

Navin Kumar
CELL [protected]

Tecnical Specifications
model & product no- 6520s/ kv924pa
serial no- CNU8090FHK
HDD[protected] GB)

HP India — Bad Services

I have a HP Pavilion laptop model DV4-1415TU (Serial No.-CND9384JPF) which i purchased it on[protected]. In August, i faced problems regarding battery charging. I have given the laptop in Gurgaon service centre.

I would like to inform you that i am not satisfied with the services provided by HP service centre Gurgaon.
They informed me that there is a problem of motherboard. They have replaced the motherboard and gave back the laptop after 16 days saying that it is now working and battery problem has been resolved.
After receiving it, i used it for 6 days and the same problem occurred again i.e. battery not charging.
I would like to request you for proper diagnostics of my laptop again. Since i am very much upset as far as the services are concerned and suffering since 1 month. Do the needful as soon as possible.

We are using Hp laserjet and deskjet printers in our form from last 9 years in year 2010 we purchased a laserjet m1213nf printer from delhi hp distributer.
And from that day till now we are facing lots of problems and no one care about it wheather it is hp customer care or ho authorized service center. however we are useng about 20 hp printers in our firm still v are facing problems.



Sunil Tomar
IT Incharge
Zonac Knitting Machines Pvt Ltd.

dear sir,
i am subhransu parida purchase a laptop on dt 17.02.2011 model hp G42 and now I had already used 11month but previous some days i have face problem for battery backup and i checked up it by hp support assitant which is inbuilt in hp laptop and it shows weak strength of battery after that I had go your service centre at balasore, odissa. but they told whenever it is not fully red we had not able to change the battery but in that time it shows half red, and they dont change the battery. I have not sattisfied his servicing. I[censored] take any action any action before warranty I have pleased ur servicing.


contact no.[protected]
mail id - subhransu.[protected]@gmail.com,
[protected]@gmail.com
with regards
er. subhransu parida.

Case [protected]

registered a complaint regarding my laptop screen and audio jack on 25th may... now its 5th june(10days)... so service engineer came to rectify my problem... (in warranty also extended warranty to 3 years)

i am facing lots of problem from the day i brought this laptop(Rs73000)... i am student and i cant suggest hp product to my friends any more.

My Name is : Dhruv kumar
Ph.No. is : [protected]
printer No. : 1005
model no, : cng8c6y2wg

That printer purchased on date 27/8/2011
so after some time at least after one month printer given the error Scan-12
so printer given the service center HP Envent, Kanpur, he said your printer scanner not work properly
so change your scanner printer -
He said contact the given mobile on the "Service Call Report" Phone no. - [protected], [protected]

I contact the the number that number is wrong number printer in the Service Call Report,
How to to contact in the service center, please call me,
why are wrong number printed in the Service Call Report Page.
That number is - [protected], [protected]
Please contact that above number

India Today — NON COMPLIANCE OF OFFER

I HAVE CONTRIBUTED SUBSRICPTION TO INDIATODAY AND HAVE NOT RECEIVED THE GIFT OFFERED FOR SUBSRIPTION WHAT STEPS I HAVE TO TAKE FOR THE REALISATION OF THE SAME WITH DUE ACTION AGANIST THE FAULTY FOR VIOLATION =VENUGOPALA RAO DOSA

HP LAPTOP DV6 3020TU — NOT RECEIVE MY OFFER

hello i am rati ranjan sahoo.i bought hp laptop having model no=dv6 3020 tu(s/n-INA03604SR).on that time there is adiwali offer is going on.&i redemting for this.but till now i am not recive my offer so kindely send it to my adress.
TO-rati ranjan sahoo
C/O-ashok kumar sahoo
AT-bhayarpur,PO-salgaon
DIST-cuttack
PIN-754025
cell-[protected]

thank's
rati ranjan sahoo

Hello,

This is Vikram mallya, I had purchased a new hp laptop 2 weeks back. I had applied for gift voucher .By mistake i had applied for HP swing offer instead of jai ho offer.. please do cancel HP swing offer for me and please send me an acknowlodgement for jai ho offer..i had already sent all the details for jai ho offer to [protected]@solutions-intg.com ... please let me know what exactly happening... i don’t really understand why you people delaying to reply and sending acknowlodgement...

For your reference :

Swing offer : Registration no : 2392750

Jai ho offer : Registration no : 2393362

Yes, I agree, HP Printer provides defective products and thier service center does not even bother to repair and replace. If it was USA, these guys pissing in thier pants.

sir, i had purchase a hp laptop from a dealer from bikaner{rajasthan}. i fillup the form . but i have not received 2000/- titan gift voucher. plz help me... my contact no-[protected].given by email ...

HP — gift voucher not received

I have purchased an hp g-62 laptop from your authorized dealer national computers,udaipur on 3 november 2010.it was during the offer that i will receive an gift voucher of Rs.2000 but even after 8 months i have not received that even after submitting all documents on time.please send the gift as earliest.

HP — not received gift voucher

respected mam/sir,


mam i purchased 2 laptop on 25 feb 2011 with love bundle offer bt till now i have nt received the gift hamper.
i called many a times n mailed bt no solution this is my last mail regarding the concern. after this i will go to consumer court n complain for it.
my redemption code is 2591450 model no g42 456tu
add; hitaksh add agency bazar no.7 infront of gujrati scjool ramganjmandi(kota) rajasthan.
please help me soon




with regards
hitaksh gautam

while i insert recovery disk it is unable to run & it showing that please enter ctrl+alt+del to restart,

HP DV6 — not recieved any gift

As per the norms of the agreement, i didn't recieved any phone calls for the mobile gift package, from the hp ..

We had purchased a hp laptop in the Jan, 2009 with which there was a Philips Home Theatre System free. But they courier the gift to u only after u send the required documents to their delhi office. We sent the docs on 8th Jan n received a message from them that the gift is dispatched thru Overnite couriers on 23rd march, 2009. Its been 2 months and we havnt yet received the gift. Inspite of repeated enquiries, all that they say is we r looking into it. Its so disgusting!! n that too from such a reputed company!! I have vowed never to believe in such schemes. I wud recommend to all to never fall for such schemes especially from HP.

We have purchased a Hp laptop on June06, 2009 with which there was a Scheme that for buying Motorola Mobile of Rs 13, 799 we will get it in Rs3, 999.But they courtier u only after u send the required documaents to thier delhi office. We send the docs on 8thJune, 2009. Its been 3 months and we havnt yet received the gift.I kindly request you to please look for it.

HP Laptop — Cheating in DDR configuration

Sir
I had purchased hp lap top vide its Sr. No. CND9363RGY and Product No. VU984PA#ACJ, during February, 2010. As per my requirement the company supplied lap top with fthe ollowing configuration:

HP Pavilion DV3-2213TX Laptop Technical Specification:

â—¦Windows 7 Home Premium
◦13.3″ (1366×768 pixels) HD LCD Display
â—¦Intel Core 2 Duo T6600 Processor (2.2GHz, 2MB cache)
â—¦4GB DDR3 RAM[protected]
â—¦320GB Hard Disk
â—¦DVD Writer
â—¦802.11a/b/g WLAN
â—¦Bluetooth
â—¦Altec Lansing speakers
â—¦5-in-1 Memory Card Reader
â—¦HP Pavilion WebCam with Integrated Microphone
â—¦6 Cell Li-Ion Battery
◦Weight – 2.2 Kg
HP Pavilion DV3-2213TX Laptop Price in India – Rs. 48,500/- Indian Rupee (INR

However, the lap top actually supplied was having "DDR2" in place of "DDR3".
Below mentioned is the actual configuration of the supplied lap top.

Operating system installed:Genuine Windows® 7 Home Premium 32-bit
Processor type:Intel® Core™2 Duo Processor T6600,2.20 GHz, 2 MB L2 Cache, 800 MHz FSB
Memory:4GB DDR2 800 MHz,Supports up to 8 GB DDR2 memory
Hard Disk drive:SATA Hard Disk Drive 320 GB 7200 rpm
Optical drive type:LightScribe SuperMulti 8X DVD±RW with Double Layer Support
Display size (diagonal):13.4-inch Diagonal High-Definition HP LED BrightView Widescreen Display
Display resolution:1366 x 768
Graphic card:NVIDIA GeForce G 105M,512 MB dedicated memory
External I/O ports:3 USB 2.0 (3rd shared with eSATA port), 1 HDMI, 1 eSATA Combo, 1 VGA, 1 RJ-45, 1 Stereo Headphone out, 1 Microphone in, 1 Consumer IR, AC Adapter, Integrated Fingerprint reader
Expansion slots:1 ExpressCard/34 Slot
Memory card device:5-in-1 integrated Digital Media Reader for Secure Digital cards, MultiMedia cards, Memory Stick, Memory Stick Pro, or xD Picture cards
Webcam:HP Webcam with Integrated Digital Microphone Speakers and microphone:Altec Lansing® speakers
Network interface:Integrated 10/100/1000 Gigabit Ethernet LAN (RJ-45 connector)
Wireless capability:Bluetooth® wireless networking
Product weight:2.13 kg
Power supply type:90 W AC Power Adapter
Battery type:6-cell Lithium-Ion (Li-Ion) battery
Warranty:1 year, parts and labour

I had purchaed the lap top from Mr.Pankaj Dogra (Dogra Computers Solan HP, who is affiliated to your Chandigarh based dealer.As my priority to purchase this lap top was DDR3 which in fact I could not get. Moreover, at the time of purchase the supplier could not show me the details depicting installation of DDR 3. It was only at my own that I could explore the details of DDR from the lap top itself. When I came to know with the factual position I immediately contacted the supplier and asked him to get the lap top replaced with the required configuration. The supplier contacted his Chandigarh based dealer for the replacement but he could not get the same replaced. Presently my lap top is still lying with the supplier. In view of above mentioned fact your good self is requested to look in to the matter personally and my lap top may kindly be replaced with new one.
Hoping for an early action at your end please.

Yours truly

G C Sharma
Moti Kunj Near Water Tanks, Solan
173212, Himachal Pradesh

super multi secure disk — not opening dvd file

when we put inside dvd in dvd disk controller of our computer it is not openning although one day before it was openning the same dvd

to make disk drive to open dvd file

when we put inside dvd in dvd disk controller of our computer it is not openning

Laptop — Non Receipt of gift voucher

Dear Sir

I purchase a laptop from a local retailer of gurgaon in sept 2010 on which a gift voucher worth Rs 2000 free for which retailer assured me. For that retailer registered the voucher online with other name with his mail id. Due to multiple registration of other cutomer from his mail id company reject the claim.By this reason i have not received voucher. When i discussed the matter with the retailer, he has not giving any satisfactory answer. He is saying it is not my matter, my work is to sell the laptop. Due to such reason i incurred loss of the voucher.

I have bill of purchase issued by him. Pleaes do the needful in this regard. I shall be very thankful to you for this. The name and address of Retailer is as follow:-

Rao Computer
Hero Honda Chowk, Sector 37
Gurgaon (HR)

dear sir,
I purchased HP note book on 3 nov 2010 on ACP Distributors in civil lines kanpur . I registered for gift on line and my registration no is 2387206 dated 30 dec 2010 and send the requred documents through post. Till date I didn't received any gift voucher which was promised to me on delivery of note book.
Looking forward for your expetidius action.

Prashant Gaur

Laptop — my suggestion to my friends in purchasing laptops

i purchased a laptop of acer brand 14" with intel pentium P1600 with hard disk 500GB and ram of 6 GB (which was kept in offer list) at maithri vanam in laptop zone shop (ph.no :[protected],[protected]) its located at corner of ground floor 3 months back, since then iam getting shutdowning problems and i was vexed by wandering with that laptop to that shop finally i found he gave rams which are not working and in money aspect also he cheated me so friend iam requesting u not to buy laptops here and there,the money what we are keeping for laptop is nt a small amount and my hope no one will be cheated like me.
one suggestion from me for laptop buyers CTC secenderabad its the best place for buying laptops

not a good laptop