[Resolved]  HP Laserjet 1008 — for claiming free gift offer

I have already send several mail to that HP company.
but every time they send me such type of mail reply.
but i already discuss with Nigam computer, where i purchased.
he claiming that it is original one and suggest me to file a case against hp in consumer court.
That's a mail copy from hp redemption cell.
I have also send mail to Bhubaneswar HP area manager, but not responding.

From: "Vig, Bharti" <bharti.[protected]@hp.com>
To: "gourhari.[protected]@yahoo.com" <gourhari.[protected]@yahoo.com>
Sent: Friday, 17 April, 2009 9:50:39 AM
Subject: CCHSAP204006

Dear Sir,



With reference to your mail, I would like to inform you that we have received the Xerox of bar coded sticker not the original one.



As per the Terms & Conditions mentioned on the website, the Original bar Coded Serial Number sticker are mandatory for claiming the offer.



We are unable to process the claim basis the Xerox sticker & we apologize for the same.



Please feel free to write us for further clarifications.

Thanks & Regards,
Bharti Vig
Hewlett Packard India Limited (HP CCHS)
Email: bharti.[protected]@hp.com

[protected][protected][protected][protected][protected][protected][protected][pr...⇄

Complaint Details: CCHSAP204006

Customer Name : Mr Gourhari Dehury

Address : Plot no-!07, Satyanagar, Bhubaneswar, OR, 751007, India

Telephone No : +91 [protected] Alternate No : +91 [protected]

Email : gourhari.[protected]@yahoo.com Fax No : +91 [protected]

HP Ref. / ID No : Redemption code - ZOAYGP29DB

Product Model : HP LJ P1008

Serial No :

Description of Complaint :

(Click on Preview for a full page view of the details) * Respected sir,

I have purchased a HP LaserJet P1008, from dealer, Nigam com tech & service Pvt Ltd, Saheed nagar on dated 20.01.2009. As per term and condition of company one toner is to be provided with the above model within the fixed cost as free gift after sending the bar-code along with bank draft worth of Rs 250/- drawn in favors above company which i have followed and send as per term and condition with invoice but now the company is cheated with a plea that the bar-code send by the procedure through the above dealer of saheed Nagar, BBSR is a duplicate.So now i am bound to give a F.I.R at saheed Nagar police station and going to file a consumer case against both the dealer & company for which you will be remain held responsible for my mental strain, waste of time and the total cost of the above case.



My Return Document Ref No- SID 577942

Bank draft on dated-04.02.2009

Return Document on - 13.03.2009

I send my claim document as per term &condition on - 04.02.2009

My Redemption code - ZOAYGP29DB







Thanking You,

Regards,

Gourhari Dehury.

Mob No: +91 [protected]; +91 [protected]

Thats the claim i have already done but not reponds Hp manager sir.

For claim of HP LaserJet P1008 Toner
...
Gourhari Dehury <gourhari.[protected]@yahoo.com>
...
ViewThursday, 26 March, 2009 11:42:04 PM
To:[protected]@hp.com


Respected sir,
I have purchased a HP LaserJet P1008, from dealer, Nigam com tech & service Pvt Ltd, Saheed nagar on dated 20.01.2009. As per term and condition of company one toner is to be provided with the above model within the fixed cost as free gift after sending the bar-code along with bank draft worth of Rs 250/- drawn in favors above company which i have followed and send as per term and condition with invoice but now the company is cheated with a plea that the bar-code send by the procedure through the above dealer of saheed Nagar, BBSR is a duplicate.So now i am bound to give a F.I.R at saheed Nagar police station and going to file a consumer case against both the dealer & company for which you will be remain held responsible for my mental strain, waste of time and the total cost of the above case.

My Return Document Ref No- SID 577942
Bank draft on dated-04.02.2009
Return Document on - 13.03.2009
I send my claim document as per term &condition on - 04.02.2009
My Redemption code - ZOAYGP29DB



Thanking You,
Regards,
Gourhari Dehury.
Mob No: +91 [protected]; +91 [protected]