Hp — not receiving booked product

My name is shanu gupta. i had purchased a g6 2226tu model on 25 june 2013 and registered my product on 28 june 2013 . I got two redumption codes 6234620 and 6234641,by mistake. At that moment i had did many calls to confirm that which of my redumption code is correct of all the choices that i had made( extended warranty and two hp product,speaker and mouse), Inspite of calls i had did many mails also by writing all my problem. then i came to know that redumption code 6234620 is correct of all my choices made. then i had sended all the claim documents to hp on 8 july 2013 along with a note also that i had got two redumption code and 6234620 is correct of them , i had also clearly maintained my choices( extended warranty and two hp product,speaker and mouse) in that. Now, i had got hp care pack services certificate on my email id but not received the two products(HP Compact Speaker (Rs.699) and HP X1500 mouse (Wired) (Rs.385 )that i had booked for but instead of receiving that i had got back the d.d. of additional amount of 83rs that i had sended with claim documents. please help me ..... my contact no is [protected] now considering all my genuine problem please show me the right way..................please help me as soon as possible please............ try to contact to me on my mobile no [protected]