[Resolved]  HP Pavilion — Redemption of Philips Home Theatre

Now its almost 5 months since i have purchased the notebook but still I have not received the Home theatre.Lot of correspondance has been done but all in vane. Now I have no other option left other than going to CForum.
Last mail exchanged is as follows

sir
is it possible to give the real status of the home theatre. While purchasing the notebook we were told that we will get the home theatre within 2 weeks but now its more than 3 months since we purchased the notebook.
Sonu Katiyar

--- On Sat, 4/18/09, HP Redemption Cell <[protected]@solutions-intg.com> wrote:


From: HP Redemption Cell <[protected]@solutions-intg.com>
Subject: Redemption of Philips Home Theatre against your Purchase of HP Pavilion/Compaq notebook [ 564633 ]
To: "[protected]@yahoo.com" <[protected]@yahoo.com>
Date: Saturday, April 18, 2009, 7:32 AM



Dear Sir/Madam,

We would first of all like to thank you for showing your interest in the purchase of HP Pavilion /Compaq notebook.

As you are aware that, we were running the promotion of “Philips Home Theatre” on the purchase of the notebook and you have also put in your request for the same through the Web redemption. This is to confirm that we have received your request for the same and have updated our records.

Thanks to your support, our promotion received an overwhelming response across the country and this was one of the best promotions that we have ever run. Unfortunately, because of the extremely enthusiastic response and the sheer unanticipated volume some of the gift vendors have been unable to supply the gifts to us in one consignment. This has led to regrettable delays in dispatches from our side.


We are completely committed in ensuring that you receive your gifts as soon as possible and we are working on a war footing basis in ensuring the same. We will dispatch your gift within a maximum time frame of the next 30 days.

As a step further towards your satisfaction we are pleased to announce www.giftredemptionsupport.com which will have complete details of your claim status along with other valuable information. You may access it for further reference.


We would once again like to apologize for the delay in redemptions and would like to reassure you that we stand by our commitment of ensuring the gifts reach you as soon as possible

Your Product Serial No - CNF8340WLG

Thanks & Regards,
HP Redemption Cell,

On behalf of HP